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Urgent! Dispatcher Job Opening In Conroe – Now Hiring Nextech



Job description

Overview

Be the Heart of the Operation – Join Nextech as a Dispatcher!

Are you ready to be part of a team that keeps the wheels turning and the service flowing?

At Nextech, we’re not just building a company — we’re building a movement.

For more than 30 years, we’ve led the way in HVAC/R services across the country, driven by our values of Quality, Integrity, and Value.

With 2,000+ team members and growing, we’re proud to be America’s largest HVAC/R service provider — and we’re just getting started.

Behind every great technician is a rock-solid support system — and that’s where you come in.

As a Dispatcher, you’ll be the connection point between our field teams and customers, making sure service runs smoothly, efficiently, and with a level of professionalism that sets Nextech apart.

If you’re organized, proactive, and thrive in a fast-paced environment — this is your opportunity to shine.

What You’ll Be Doing

As a Dispatcher at Nextech, you’ll be the linchpin of field service operations.

You’ll coordinate schedules, manage service requests, and ensure that our technicians and customers are aligned, informed, and fully supported every step of the way.

Your responsibilities will include:

  • Managing real-time dispatch boards (manual and electronic) to ensure technician schedules are up to date
  • Communicating service updates, customer needs, and schedule changes to technicians and management
  • Tracking service history, updates, and customer communications in the database
  • Coordinating daily schedules to ensure efficiency, accuracy, and timely completion of work
  • Verifying technician check-ins/outs and confirming IVR compliance
  • Ensuring technicians have the correct parts and POs to complete jobs successfully
  • Providing world-class support to internal teams and customers — always with professionalism and urgency
  • Collaborating with Regional Service Managers to clear and schedule new calls
  • Managing data entry, purchasing, and internal support for your assigned region
  • This is a role that requires precision, adaptability, and a strong commitment to excellence.

    What Makes Nextech Different?

    We believe when you take care of your people, they take care of everything else.

    Here’s what sets us apart:

    Professional Growth: Paid training, certification support, and education reimbursement


    Outstanding Benefits:

  • Multiple health plans, including a FREE employee-only option
  • Dental and vision coverage starting after just 30 days
  • FREE life insurance equal to your annual salary
  • 401(k) with 50% company match on the first 6%
  • Optional supplemental coverage for life, disability, accidents, and critical illness
  • Generous Time Off:

  • Seven paid holidays plus Paid Time Off
  • Exclusive discounts on travel, auto, dining, and more
  • Min Compensation

    USD $20.00/Hr.

    Max Compensation

    USD $25.00/Hr.

    What We’re Looking For

    We’re searching for a strong communicator and multi-tasking pro who thrives under pressure and never lets details slip through the cracks.

  • Previous dispatch experience (service industry preferred)
  • High-level computer skills, especially in Excel
  • Excellent organizational and time-management skills
  • Strong sense of urgency and ability to prioritize tasks effectively
  • Top-notch communication skills — written and verbal
  • Team-first attitude with a solution-focused mindset
  • Ability to thrive in a fast-paced, deadline-driven environment
  • Detail-oriented with a sharp focus on accuracy and follow-through
  • Physical Requirements

    This role is office-based and requires the ability to:

  • Continuously able to work in office environment
  • Continuously able to operate a computer and other office productivity machinery, such as a copy machine, telephone, and computer printer
  • Continuously able to sit at a computer for up to 8 hours
  • Able to alternate between sitting and standing, as needed throughout the day
  • Continuously requires vision, hearing, twisting, and talking
  • Occasionally able to lift up to 15 lbs
  • Occasionally requires walking, lifting, carrying, reaching, kneeling, pushing/pulling, bending, and crouching
  • Rarely requires climbing
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    Nextech North America is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Nextech North America is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

    All employment decisions at Nextech North America are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

    Nextech North America will not tolerate discrimination or harassment based on any of these characteristics.


    Required Skill Profession

    Material Recording, Scheduling, Dispatching, And Distributing Workers



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      Unlock Your Dispatcher Potential: Insight & Career Growth Guide


    • Real-time Dispatcher Jobs Trends in Conroe, United States (Graphical Representation)

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    • Are You Looking for Dispatcher Job?

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nextech adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Dispatcher Positions?

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    • What Are the Key Qualifications for Dispatcher?

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    • Interview Tips for Dispatcher Job Success
      Nextech interview tips for Dispatcher

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Nextech's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
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      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Dispatcher interview at Nextech, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nextech's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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