Dispatcher - Containers/Trucks

Starting rate: $22 per hourLong-term employment with opportunities for growthDiscover more about our organization, culture, and employee benefits by visiting this page.
Explore life at Seaboard Marine: We offer excellent benefits from day one, including:

401(K) Retirement Saving Plan W/ Employer Match

Low-Cost Health, Dental & Vision insurance (Starting DAY ONE)

Tuition & Certification Reimbursement 

Paid Time Off - (15 Days; prorated before 1st year)

Parental Leave

Paid holidays

POSITION SUMMARY: This position is responsible for the coordination of the utilization of 100 – 120 drivers, trucks and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers.

This position coordinates with our Driver Compliance Division who ensures that the drivers are qualified based on regulations/requirements as directed by corresponding agencies (such as FMCSA, DOT, CFR49, OSHA).

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.GEOGRAPHIC REGION:Please note applicants out of the geographic region for position applied will not be considered.QUALIFICATIONS:Required

Minimum one (1) year of recent hands-on dispatching experience, including coordination of multiple drivers and route planning for transportation operations within the continental U.S.

High school diploma or equivalent.

Advanced communication skills (verbal and written) in English.

Intermediate to Advanced verbal communication skills in Spanish.

Must be able to accurately process alpha/numeric information.

Well-developed interpersonal skills.

Ability to meet and deal effectively with the customers, executives and the general public.

Strong time management and organizational skills.

Must be able to prioritize and be detail oriented.

Ability to think logically and make sound decisions.

Ability to follow instructions and procedures.

Ability to work with limited supervision, multitask and function effectively under pressure and time constraints.

Ability to work extended hours, holidays and/or weekends as needed.

Ability to work one weekend (Saturday and Sunday) every 4-5 weeks.

Ability to work in a fast paced environment and meet deadlines.

Preferred

Experience with local or long-haul trucking

One (1) year of prior experience driving heavy commercial trucks.

Demonstrate geographical knowledge of the US

DUTIES AND RESPONSIBILITIES:Primary

Assigns drivers, draws up routes and handles pick-up and delivery schedule.

Schedules, coordinates and dispatches deliveries, service calls and related activities.

Work cooperatively with other departments to assist in planning for optimum productivity.

Coordinates the movement of third party trucks and freight between cities.

Communicate any delays or issues with appropriate company personnel via telephone and/or e-mail.

Monitors activity and inputs information via an in-house software system as well as through other forms of communication.

Respond to common inquiries relating to the areas assigned.

Performs data entry for operational record keeping systems.

Report driver performance issues or concerns to appropriate management for resolution.

Secondary

Additional duties as assigned.

PHYSICAL REQUIREMENTS:

The employee is continuously required to sit

The employee is frequently required to stand and walk.

The employee must occasionally lift and/or move up to 10 pounds.

The employee must continuously use hands to finger, handle, feel or operate controls; and reach with hands and arms.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus

SAFETY REQUIREMENTS:

Report safety hazards

Immediately report incidents involving injury, illness, or property damage

Wear appropriate PPE as instructed by immediate supervisor

Comply with all company safety policies, procedures, and rules

Refuse any unsafe task or operation

Participate in safety meetings and training

Be constantly aware of their personal safety and that of their coworkers

SUPERVISION RECEIVED AND EXERCISED: Receives direct supervision from the Dispatch Manager.

Does not exercise supervision over any position.CONDITIONS:

Work is performed primarily in office, occasional exposure to vehicles; changing weather (temperature & humidity) and outdoor environments, while performing duties outside the office.

The employee occasionally works near moving trucks

The employee is occasionally exposed to dust, fumes, and airborne particles, toxic or caustic chemicals

The noise level in the work environment is usually moderate to noisy.

Benefits of Seaboard Marine – USA

At Seaboard Marine, we take pride in providing our employees a healthy work environment that empowers them to stay inquisitive, be authentic, and balance work goals with life goals.

Prioritize your health.

Our first-class benefits packages offer comprehensive medical, dental, vision plans and office ergonomic resources.

Achieve financial goals.

Meet with investment advisers for a personal session to discuss your 401k, retirement plans, and other flexible spending accounts.

Rest and recharge.

Enjoy access to responsible PTO effective the day you’re hired as well as flexible paid holidays throughout the year.

Join a family.

We’ve accomplished amazing things in our over 40 year history through leveraging the diversity of skills, experiences and backgrounds of our employees.

As a part of our family, you will be joining one of the most respected leaders in ocean transportation in the Western Hemisphere.