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Urgent! Dispatcher Job Opening In Syracuse – Now Hiring Syracuse University



Job description

Job Description

The Dispatcher is a full-time staff member who reports to the Transportation Manager.

This position will work with our Transportation drivers, mostly the On-Demand drivers as they transport Syracuse University students from campus to a location or a location to campus.

This person will work closely with all the Transportation and Parking management team, the Transportation drivers, our Department of Public Safety (DPS) Team, and our students.

This person must have excellent customer services skills, attention to detail and the ability to multi-task is required.

The person will dispatch between drivers, students, and DPS, will inspect vehicles, will complete audits, will submit work-orders, will work on schedules on the computer along with other various tasks.

Education and Experience
  • Two-year degree or similar in transportation dispatch or logistics.
  • Skills and Knowledge
  • Proficiency in dispatching.

  • Knowledge of transportation services.

  • Proficient with Microsoft Office software.

  • Strong communication and problem-solving skills.

  • Knowledge of DOT regulations and safety standards.

  • Must be able to learn and retain information quickly.

  • Willingness to work as part of a team.

  • Able to work weekends and special events.
  • Responsibilities
  • The Transportation Dispatcher is responsible for coordinating the scheduling, routing, and tracking of the transportation vehicles to ensure timely and efficient delivery of students to their set location.

  • Dispatch calls to drivers, troubleshoot phone calls from students and DPS.

  • Troubleshoot delays and maintenance issues.

    Process work orders for maintenance.

  • Review and submit billed service requests which include phone calls, emails and Maximo requests.

  • Decipher information provided and seek out additional information as needed to process the Grocery shuttle schedule and other shuttle request.

  • Interact with campus partners and students to provide the best information and service.

  • Other duties as assigned.
  • Physical Requirements * Tools/Equipment *


    Required Skill Profession

    Material Recording, Scheduling, Dispatching, And Distributing Workers



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      Unlock Your Dispatcher Potential: Insight & Career Growth Guide


    • Real-time Dispatcher Jobs Trends in Syracuse, United States (Graphical Representation)

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    • Are You Looking for Dispatcher Job?

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Syracuse University adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Dispatcher Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Syracuse. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Dispatcher?

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    • Interview Tips for Dispatcher Job Success
      Syracuse University interview tips for Dispatcher

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Syracuse University's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
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      • Be Honest: Don't exaggerate your skills or experience.
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      Final Thought:

      To prepare for your Dispatcher interview at Syracuse University, research the company, understand the job requirements, and practice common interview questions.

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