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Urgent! Dispatcher/Customer Service Coordinator Job Opening In Audubon – Now Hiring Horizon Services
Horizon Services, a dynamic, rapidly-growing HVAC and Plumbing company, is growing again! We are seeking a highly skilled Customer Service Coordinator/ Dispatcher to join our team at our Audubon, PA location.
We are seeking someone to work Friday-Tuesday from 2 pm- 10 pm
Our associates are our most important resource.
They provide the sole source for our ability to meet our customer's needs.
We have set high standards for job qualification and job performance.
Our associates must have strong skills and a willingness to learn and grow.
We will provide training in a positive environment in which these skills can grow and expand.
You must have a positive attitude, a smile in your voice and a willingness to help as we pride ourselves on the service we provide to our customers.
This position is responsible for scheduling and dispatching HVAC Service and Plumbing Technicians by reviewing and optimizing routes, answering incoming phone calls (existing customers), providing exceptional customer service and making sure all ticket information is entered in the computer correctly.
Responsibilities will also include creating dispatch numbers for all parts ordered, following up on part orders, and scheduling appointments for part installation.
Enjoy a fun, family oriented work environment where your effort is recognized and greatly appreciated.
Join a company who values each customer and each employee, and where each department is committed to providing exceptional service through strong teamwork.
You will be given an opportunity to grow professionally, personally and financially.
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits.
Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
To be successful in this role, you must possess:
• a minimum of two years office/customer service experience (dispatch experience is preferred)
• A professional appearance
• Excellent interpersonal skills with the ability to interact with all types of customers • Strong customer service attitude.
• Able to plan and schedule work rather than just react.
• Able to think on your feet to provide customers with needed information for their specific installation or repair.
• Ability to work as part of a team.
• Strong computer skills with a good knowledge of Microsoft office and ability to learn customer service management and scheduling / dispatch software.
Material Recording, Scheduling, Dispatching, And Distributing Workers
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Unlock Your Dispatcher Customer Potential: Insight & Career Growth Guide
Real-time Dispatcher Customer Jobs Trends in Audubon, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Dispatcher Customer in Audubon, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 70459 jobs in United States and 6 jobs in Audubon. This comprehensive analysis highlights market share and opportunities for professionals in Dispatcher Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Horizon Services is currently hiring and seeking a Dispatcher/Customer Service Coordinator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Dispatcher/Customer Service Coordinator Jobs Audubon.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Horizon Services adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Dispatcher/Customer Service Coordinator Jobs United States varies, but the pay scale is rated "Standard" in Audubon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Dispatcher/Customer Service Coordinator typically include Material Recording, Scheduling, Dispatching, And Distributing Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Dispatcher/Customer Service Coordinator, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Dispatcher/Customer Service Coordinator interview at Horizon Services, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Horizon Services's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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