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Urgent! Display Engineer Job Opening In Spring – Now Hiring Insight Global
Job Description
Insight Global is seeking a highly skilled and customer-focused Display Engineer to join the customer support team at one of our clients in Spring, Texas.
This role is pivotal in managing complex escalations, supporting software and hardware diagnostics, and collaborating across various teams to deliver high-quality display solutions.
The ideal candidate will be a technical expert with strong communication skills and a proactive approach to problem-solving in both pre-sale and post-sale environments.
Key Responsibilities
• Escalation Management: Lead or support 3rd-level (3LS)/Sales escalations involving display hardware, firmware, and integration issues.
Collaborate with quality, ODM, and customer support teams to resolve issues.
• Customer Engagement: Serve as a technical liaison in special-case customer interactions, ensuring alignment across internal teams before direct communication.
Provide expert input on feasibility and workaround strategies for customer-specific needs.
• Software Support: Assist in testing, and deployment of solutions, including remote solutions via Intune/SCCM.
Support manageability tools like HP Display Manager and HP Connect.
• Cross-functional Collaboration: Work closely with quality, and engineering teams to help with escalation processes, and issue ownerships.
• Field Support Coordination: Evaluate and recommend on-site engineering support for critical customer visits.
Coordinate with ATS [Advanced Technical Support], 3LS, and sales teams to ensure readiness and alignment.
• Documentation & Reporting: Maintain detailed records of escalations, resolutions, and customer feedback through Sudden Impact.
Contribute to internal knowledge bases and training materials.
Compensation: $35.00-45.00/hr
Exact compensation may vary based on several factors, including, but not limited to skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance.
Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment.
Additionally, employees in this role will have access to paid sick leave as required by the applicable law of the worksite location.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Bachelor’s degree in Electrical Engineering, or Computer Engineering, or related field.
5+ years of experience in display technologies, firmware, and/or hardware support.
Strong understanding of display protocols (e.g., DisplayPort, HDMI, USB c, Thunderbolt), embedded systems, display compatibility, firmware update mechanisms, and understanding of modern workplace setup (ex.
PC to dock to display)
Excellent troubleshooting skills and ability to work under pressure in a fast-paced environment.
Strong written and verbal communication skills; ability to explain complex technical issues to non-technical stakeholders.
Willingness to travel occasionally for customer support or site visits.
Experience with enterprise deployment tools (e.g., Intune, SCCM)
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Unlock Your Display Engineer Potential: Insight & Career Growth Guide
Real-time Display Engineer Jobs Trends in Spring, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Display Engineer in Spring, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 172125 jobs in United States and 153 jobs in Spring. This comprehensive analysis highlights market share and opportunities for professionals in Display Engineer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Insight Global is currently hiring and seeking a Display Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Display Engineer Jobs Spring.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Insight Global adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Display Engineer Jobs United States varies, but the pay scale is rated "Standard" in Spring. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Display Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Display Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Display Engineer interview at Insight Global, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Insight Global's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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