Distribution Center Operations Supervisor OTCHS

Job description

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

**Job Summary:**

The Over the Counter Health Solutions (OTCHS) Distribution Center Operations Supervisor directs workflow for warehouse colleagues and leads their team to meet and exceed daily targets.

Manages day to day work operations and evaluates work performance.

Assists manager in the total leadership and operations with initiative, leadership, and continuous improvement thinking.

**Primary Job Duties & Responsibilities:**

+ Assists with coordination of processes and assignments for the distribution area to ensure the delivery of consistent work products.

- 40%
+ Executes daily activities and operational plans for the distribution area's strategies to enhance the culture of excellence and innovation across the enterprise.

Manages day-to-day operations in a warehouse section to ensure daily targets are met or exceeded.
+ Conducts performance appraisals using various reports, summaries, and procedures as necessary to resolve problems and improve employee efficiency and warehouse operations.

- 20%
+ Analyzes reports and provides recommendations to the operations manager on best practices for the section.
+ Coordinates processes and assignments for areas within the warehouse to achieve a balanced workload and meet daily operational metrics.

Assurance on time deliveries and customer service.
+ Defines terms for conducting tasks and establishes new priorities for assignments to meet operational success.

- 20%
+ Manages team performance through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional services and engagement, motivation, and team development.
+ Proven ability to think critically and strategically plan to improve performance in department.

- 20%
+ Demonstrate a commitment to CVS Health Heart at Work values of Putting People First, Inspiring Trust, Rise to the Challenge, Joining Forces, Create Simplicity, Champion Safety and Quality.
+ Demonstrates innovation, collaboration, caring, integrity, and accountability.

**_***Shift Hours: First shift Monday -Thursday 4:45 AM- 3:45 PM; Flexibility required.

****_**

**Required Qualifications:**

+ Minimum 3 years of management/leadership experience
+ Minimum 3 years of experience in Distribution Center or Manufacturing environment

**Preferred Qualifications:**

+ Strong leadership skills and proven ability to guide a team
+ Proven ability to manage conflicts and influence teams
+ Excellent oral and written communication and presentation skills
+ Proven ability to interact effectively with all levels of leadership
+ Strong knowledge of Microsoft Office applications, including MS Excel and PowerPoint
+ Regular and Reliable attendance
+ Constant standing, bending, stooping and climbing stairs
+ Ability to lift 30-50 lbs and up to 75 lbs with team lift.
+ Warehouse Management System (WMS) experience

**Education:**

+ High School Diploma or General Equivalent Development (GED) - required

**Anticipated Weekly Hours**

45

**Time Type**

Full time

**Pay Range**

The typical pay range for this role is:

$43,888.00 - $85,068.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.

The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future.

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

**Great benefits for great people**

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be.

In addition to our competitive wages, our great benefits include:

+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 11/30/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer.

We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Required Skill Profession

Other General