Dual Credit Coordinator

Job description

Required

:
High School graduation with some college course work.

Basic understanding of the day-to-day workings of a university and dual credit processes.
A strong commitment to the mission of Sul Ross State University.

Three years of experience in dual credit, enrollment management, or a related customer service environment.
General knowledge of college admissions guidelines and procedures in higher education as they pertain to dual credit; knowledge of PC operation and software programs (Banner, Imaging, Microsoft Office, etc.) with strong verbal, written and organizational skills; able to sit and use the computer for long periods of time; able to provide exceptional customer service via telephone, email and chat professionally.

Some weekend work may be required.

Must be able to work under stress, work independently and as a team member, and able to deal with people in a professional manner.

Preferred Preferred:
Bachelor’s Degree in a related field.
Direct experience working in a university setting such as financial assistance, admissions, records, or cashiers; experience working in higher education or with dual credit high schools and/or programs; ability to drive and/or travel as needed; public speaking experience.
Bilingual (Fluency in English/Spanish) Primary Responsibilities
Summary Function: The Dual Credit Coordinator, under the direction of the Assistant Director of Admissions-Dual Credit and Executive Director of Enrollment Management, has specific responsibilities for facilitating the coordination and support of the dual credit program at Sul Ross State University.

Scope: Ensures the smooth operation of the dual credit process, student enrollment, and maintaining compliance with dual credit policies (University wide).


Duties
Essential:
1.

Promotes the SRSU dual credit program and assists with application processes.

This includes sending dual credit partnership interest queries to local and surrounding school districts, follow-up contact with target school districts to develop interest, coordinate implementation of dual credit programs between University and ISD.
2.

Develops and maintains a strong working relationship with high school campus administrators and counselors.
3.

Fosters and maintains relationships with high school administrators and counselors so that students meet admissions requirements in a timely manner.

This includes the requesting and receiving of needed admissions documents.
4.

Assists with Orientation for dual credit students while ensuring the collaboration of other needed staff and/or departments so that students understand eligibility requirements and available resources.
5.

Actively promotes dual credit opportunities to students, parents, and community members.

Organizes informational sessions, workshops, and events to raise awareness of the program.
6.

Coordinates enrollment in dual credit classes with high school counselors.
7.

Stays informed about best practices in dual credit programs and current trends in higher education.

Participates in relevant workshops, team meetings, and conferences to continuously improve program delivery.

May serve on committees as needed or as directed by immediate supervisor that are relevant to the position.
8.

Follows procedures for records management; maintains accurate and up to date records including optical scanning and storage of dual credit documents; utilizes the University CRM to upload documents received, notates any/all interactions for reference, and assigns/reviews to-do items as needed with University Recruiters.
9.

Ensures proper maintenance of the shared dual credit email inbox; responds to inquiries accordingly.
10.

Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the University; includes trainings and/or conferences.
11.

Working hours may include evenings, holidays or weekends depending on deadline requirements and special events.
12.

Displays a clear understanding of the requirements of the Family Education Rights and Privacy Act (FERPA), regarding the privacy of student records and general information.

Maintains the confidentiality of all conversations, incidents, and information processed and maintained by the University.
13.

Responsible for personal safety and the safety of others and must exercise due caution and always practice safe work habits.


Non-Essential: Supports and participates in college-wide recruitment and on-campus events; other duties as assigned by immediate supervisor and the Director of Admissions or Executive Director of Enrollment Management.

Supervision Received: Assistant Director of Admissions—Dual Credit
Given:


Working ConditionsUsual: Exempt from overtime provisions.

Position is Security Sensitive.

Current driver’s license and driving record acceptable to the University must be maintained as a condition of employment; must have personal transportation, ’must be willing to work some evenings and weekends’ some overnight travel throughout Texas.

Position is security sensitive.Responsible for personal safety and the safety of others; must exercise due caution and practice sate work habits at all times.



Any qualifications to be considered in lieu of stated minimums, require the prior approval of the Human Resources Director.

Required Skill Profession

Financial Clerks