E Commerce Quality Control Associate

Job description

Application deadline: 10.08.2025
Goodwill offers a chance to make a difference!
Come join our incredible team!
Pay $17.25 Hr.
Goodwill is now a Proud Partner with Daily Pay! Work Today.
Get Paid Today! This position is eligible for Daily Pay and Benefits (See detailed description for benefits information)
Ability to work nights and weekends is required for this position.


Full Time employees are eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.
In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.
All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.
Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.
JOB SUMMARY:
The Quality Control Associate will support Goodwill’s mission by generating revenue to help people overcome barriers to economic and personal independence through education, training, and job placement programs.
The Associate will work in a fast-paced production and team-oriented type of environment and will be responsible for the sorting, tagging, and testing of E-Commerce products prior to its listing and sale on E-Commerce platform.
The Quality Control Associate will be responsible for processing items quickly and accurately while adhering to daily goals and quotas.
 
ESSENTIAL FUNCTIONS:
* Meets or exceeds minimum productivity standards and expectations/Key Performance Indicator (KPI) for assigned duties.
* Identifies quality, high-end donated items that will bring a higher value when sold online such as: collectibles, antiques, jewelry, electronics, apparel and shoes, and other various items.
* Enters products into our E-Commerce platform, identifying and authenticating items as necessary to ensure accurate descriptions.
Items may need to be cleaned prior to photo and listing.
* Ensures item tags are professional by checking for correct description, spelling, and using good grammar.
* Duties are completed accurately, safely, and timely to ensure that items are handled appropriately and not damaged throughout the E-Commerce process.
* Promotes and demonstrates positive teamwork and cooperation.
* Adapts and uses technology as it becomes available to operate efficiently.
This includes but is not limited to process automation and platform updates and/or changes.
* Maintains a clean and organized work area to provide a safe and efficient workflow for employees and customers.
* Adheres to and implements Goodwill and department policies and procedures, the Employee Handbook, and safety standards.
* Cross-trains and works in other areas as assigned by any member of management.
* Performs all other duties as assigned.
 
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education:
* A High school diploma or equivalent is required; an Associates degree or some college is preferred.
Experience:
* One (1) year of retail, auction or administrative experience is preferred.
Other
* Ability to use basic technologies to follow company standards.
This may include but is not limited to: Internet Search Engines, Microsoft Office Suite, and other software platforms.
* Able to identify and describe high-end merchandise, including but not limited to antiques, collectibles, artwork, designer brand names, jewelry, etc.
* Able to communicate effectively with customers, managers, supervisors, staff, and peers through verbal and electronic means.
* Able to effectively write and proofread item descriptions for clarity, spelling, and grammar.
* Able to withstand standing, reaching, and bending up to 8 hours per day.
* Must have the ability to use a dolly and pallet jack as required.
* Must be able to work a varied schedule which may include weekends, evenings and holidays as needed with occasional overtime.
 
Core Competencies:
* Communication, Level 1 
* Customer Focus, Level 1 
* Excellence, Level 1 
* Knowledge and Skills, Level 1 
* Teamwork, Level 1
* Trust, Level 1
 
Functional Competencies:
* Action Oriented
* Adaptability, Level 1
* Initiative, Level 1
* Time Management
 
 
Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify.

For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify We promote a Safe & Drug-free Workplace.
 
Physical Requirements
Attachment to Job Description
 
Job Title: 624 – Associate, Quality Control Dept Number: 1005
 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Guide to Physical Requirements:
* Continuously (5-8 hours)
* Frequently (3-4 hours)
* Occasionally (1-2 hours)
* Never
 
 
 
LIFTING: (as defined by ADA)
  Heavy: 45 lbs & over - OCCASIONALLY
  Moderate: 15-44 lbs - FREQUENTLY
  Light: 14 lbs & under - CONTINUOUSLY
CARRYING:
  Heavy: 45 lbs & over - OCCASIONALLY
  Moderate: 15-44 lbs - OCCASIONALLY
  Light: 14 lbs & under - FREQUENTLY
PUSHING/PULLING - OCCASIONALLY
REACHING:
  Above Shoulder - OCCASIONALLY
  At Shoulder - FREQUENTLY
  Below Shoulder - CONTINUOUSLY
TWISTING - FREQUENTLY
BENDING - CONTINUOUSLY
KNEELING/CRAWLING - OCCASIONALLY
SQUAT - OCCASIONALLY
CLIMBING:
  Use of legs only (stairs) - OCCASIONALLY 
  Use of arms & legs (ladders) - OCCASIONALLY
HEARING - OCCASIONALLY
VISION:
  Visual, close - FREQUENTLY
  Visual, distant - OCCASIONALLY
  Visual, depth perception - OCCASIONALLY
HANDS/FINGERS:
  Simple grasping - FREQUENTLY
  Fine Manipulation - CONTINUOUSLY
  Repetitive Movements - FREQUENTLY
WALKING - FREQUENTLY
STANDING - CONTINUOUSLY
SITTING - OCCASIONALLY
SPEAKING - FREQUENTLY
OTHER, please describe - 
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Required Skill Profession

Retail Sales Workers