ECM Implementation Professional

Job description

**Calling all innovators – find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

ECM Implementation Professional

**ECM** **Implementations** **Professional**

**Calling** **all** **innovators** **–** **find** **your** **future** **at** **Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world.

We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely.

Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved.

If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job** **Title**

Implementations - Professional

**What** **does** **a** **successful** **Implementations** **Professional** **do** **at** **Fiserv?**

The Implementations – Professional is a key contributor in the Implementations organization, working directly with clients, managing all or part of ECM conversions, upgrades, migrations, and add-ons.

The Implementations – Professional is engaged in the project from beginning to end, playing a key role in participating in Discovery, Data Spec Review, System Configuration, Testing, Project Management & Implementation.

Implementation Professionals are engaged in planning, coordinating, and managing all activities involved in their assigned functional workstream areas required by the client.

**What** **you** **will** **do:**

• Managing all aspects of your assigned workstreams from beginning to end, developing project plans, consulting with clients on solutions, managing key deliverables, and reporting on issues, risks, and status.

• Setting up and customizing the various ECM products and services selected by the client, ensuring end-to-end quality integration.

• Ensuring custom development is delivered as required by the client.

• Helping drive resolution of issues through problem solving, identification of necessary resources, and escalation.

**What** **you** **will** **need** **to** **have:**

+ Strongwrittenandverbalcommunicationskills.

+ Abilitytoeffectivelyconductmeetingsandpresentations.

+ Abilitytomanagetimeeffectively;organized.

+ Teamplayer.

+ Strongproblem-solvingskills;motivatedself-learner.

+ Adaptable;abletoprioritizeandworkwithasenseofurgency.

+ Abilitytomitigateriskstoprojectdelivery.

+ Highschooldiplomarequired.

**What** **would** **be** **great** **to** **have:**

+ Experienceinaclient-facingrole.

+ An understandingof ECMsoftwareandassociatedproducts.

+ Experiencewithimplementingandtroubleshootingsoftware.

+ ExperiencewithandknowledgeofFiservplatformsandproducts/services

+ Bachelor’sdegreeand/orrelevantECMexperience

This role is only eligible to be performed in Lincoln, NE.

_Please_ _note_ _that_ _the_ _salary_ _ranges_ _provided_ _for_ _this_ _role_ _on_ _external_ _job_ _boards_ _are_ _salary_ _estimates_ _made_ _by_ _outside_ _parties_ _and_ _may_ _not_ _be_ _accurate_ _._

Thank you for considering employment with Fiserv.

Please:

+ Applyusingyourlegalname

+ Completethestep-by-stepprofileandattachyourresume(eitherisacceptable;botharepreferable).

**What** **you** **should** **know** **about** **us:**

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries.

As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

**Our** **commitment** **to** **Diversity** **and** **Inclusion:**

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.



We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request accommodation.

**Warning** **about** **fake** **job** **posts:**

Please be aware of fraudulent job postings that are not affiliated with Fiserv.

Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address.

We will not hire through text messages, social media, or email alone, and any interviews will be conducted in person or through a secure video call.

We won’t ask you for sensitive information, nor will we ask you to pay anything during the hiring process.

We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._

Thank you for considering employment with Fiserv.

Please:

+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

**Our commitment to Equal Opportunity:**

Fiserv is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com .

Please note our AskHR representatives do not have visibility to your application status.

Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

**Note to agencies:**

Fiserv does not accept resume submissions from agencies outside of existing agreements.

Please do not send resumes to Fiserv associates.

Fiserv is not responsible for any fees associated with unsolicited resume submissions.

**Warning about fake job posts:**

Please be aware of fraudulent job postings that are not affiliated with Fiserv.

Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Required Skill Profession

Other General