Urgent! eCommerce Marketplace Program Manager, WW CSO Job Opening In Cupertino – Now Hiring Apple
**Weekly Hours:** 40
**Role Number:** 200597756-0836
**Summary**
Imagine what you could do here.
The people here at Apple don't just create products — they create the kind of wonder that’s revolutionized entire industries.
It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry- leading environmental efforts.
Join Apple and help us leave the world better than we found it.
Apple's Worldwide Channel Strategy & Operations (WW CSO) organization focuses on developing and deploying worldwide sales programs and best practices to deliver an extraordinary customer experience in the channel and drive Apple Channel sales.
With deep functional expertise in digital, physical, and people enablement spaces, our WW CSO team closely collaborates with many cross-functional groups at worldwide and regional levels.
We are looking for a dynamic and entrepreneurial eCommerce Customer Experience (CX) Manager to join our global team.
This role will be instrumental in shaping and driving our Digital Channel strategy across global marketplaces, using digital merchandising skills, data analytics and a customer-first approach.
The ideal candidate is proactive, data-driven and passionate about eCommerce, with the ability to navigate a fast-paced and evolving environment.
**Description**
In this role, you will:
- Lead the global CX strategy across marketplaces, ensuring a seamless and optimized customer experience that aligns with Apple’s high standards.
- Collaborate with internal teams (including WW Product Marketing, WW Marcom and in-country e-commerce leaders) to implement tested strategies that enhance Marketplaces customer engagement and drive sales growth.
- Execute a WW Marketplaces CX roadmap, including A/B testing, technical improvements, and marketplace program launches to continuously improve the digital shopping journey and results.
- Use data-driven insights from web analytics, industry trends and customer behavior to inform decision-making and optimize the online customer experience.
- Drive innovation by developing cases and proof of concepts that demonstrate the return on investment of CX initiatives and unlock opportunities for growth.
**Minimum Qualifications**
+ Typically 8+ years experience in eCommerce, CX, Marketplace sales
+ Hands-on experience with one or more Marketplaces, such as Amazon, JD.com, Flipkart, Coupang, etc.
+ A strategic problem solver with experience in eCommerce, digital merchandising, or customer experience management
+ Analytical and meticulous, with a strong ability to translate data into actionable strategies
+ A team player who excels in cross-functional collaboration and stakeholder management
+ Proficient in Excel and Keynote
**Preferred Qualifications**
+ Passionate about innovation, customer experience, and digital transformation
+ Exceptional verbal and written communication skills
+ Master's degree or MBA in a business field preferred
**Pay & Benefits**
At Apple, base pay is one part of our total compensation package and is determined within a range.
This provides the opportunity to progress as you grow and develop within a role.
The base pay range for this role is between $146,800 and $221,200, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs.
Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan.
You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition.
Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
Learn more about Apple Benefits.
(https://www.apple.com/careers/us/benefits.html)
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity.
We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about your EEO rights as an applicant (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .
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Unlock Your eCommerce Marketplace Potential: Insight & Career Growth Guide
Real-time eCommerce Marketplace Jobs Trends in Cupertino, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for eCommerce Marketplace in Cupertino, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1714 jobs in United States and 19 jobs in Cupertino. This comprehensive analysis highlights market share and opportunities for professionals in eCommerce Marketplace roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Apple is currently hiring and seeking a eCommerce Marketplace Program Manager, WW CSO to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: eCommerce Marketplace Program Manager, WW CSO Jobs Cupertino.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Apple adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a eCommerce Marketplace Program Manager, WW CSO Jobs United States varies, but the pay scale is rated "Standard" in Cupertino. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for eCommerce Marketplace Program Manager, WW CSO typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your eCommerce Marketplace Program Manager, WW CSO interview at Apple, research the company, understand the job requirements, and practice common interview questions.
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