eCommerce Project Manager III

Job description

eCommerce Project Manager

Location: New York, NY – Required for community manager to come to office minimum 2days a week.

Employment Type: Contract

Department:

Reporting To: Program Manager


About Cogent Infotech

At Cogent Infotech, we believe in creating opportunities that empower individuals and transform organizations.

With over 21 years of excellence in consulting and talent solutions, we pride ourselves on building inclusive workplaces and driving innovation in everything we do.

Our diverse teams bring unique perspectives to help deliver cutting-edge solutions to global clients across both public and private sectors.



Position Summary

Digital Shelf Sr. Manager will focus on the "beat the algorithm" strategy for eCommerce teams and enforce processes supporting efficiency and execution to improve speed to market while driving conversion and sales.

This includes overseeing eRetail activation processes to ensure timely and accurate product launches and updates across all online retail partners.

The individual must possess a complete understanding of the purpose, vision, and business plan of the eCommerce team and collaborate with key stakeholders (Brand, Digital, eCommerce teams, CGO/eKADs) to support strategic brand objectives, launches, and activities that increase share of shelf, discoverability, and search rank.

The mission of the role is to deliver best-in-class digital shelf and discoverability, deliver playbooks that communicate best practices, showcase trends and opportunities on retailer sites, and motivate a test & learn environment, ensuring content remains relevant to drive sales.

This individual will act as an operational mentor or coach to brand teams and leadership to establish process change and more efficient rollout of tools, as well as upstream internal Ways of Working and processes within the existing toolkit through training, education, and reporting.

Key Responsibilities

Digital Shelf Optimization:

Develop and oversee the “beat the algorithm” strategy.

Manage a team of eCommerce Analysts dedicated to each retailer, responsible for:

Content Excellence

SEO & On-site Search

Best-in-class content creation & advice-driven online merchandising

Supporting daily customer-centric responsibilities

eRetail Activation:

Oversee and manage the timely and accurate execution of product launches, updates, and promotional activities across all eRetail platforms.

Collaborate with CGO/eKAD teams to ensure seamless communication and execution of asset and copy handoff to retail partners.

Manage and resolve any discrepancies or issues related to product information, assets, or copy on retailer sites.

Develop and maintain best-practice documentation for eRetail activation processes.



Cross-Functional Collaboration & Communication:

Manage and communicate digital shelf playbooks and Search and Discoverability roadmap across the Luxe organization.

Partner with Brand, DTC, Digital, and eCommerce teams to ensure alignment and execution.

Ensure work is maintained in PIM/DAM, achieving fair share of Share of Shelf (SOS) and Share of Voice (SOV) with retailers.

Toolkit Management & Data Integrity:

Own, maintain, and develop the Digital Shelf toolkit ecosystem (PIM, DAM, Clavis, etc.) and ensure data integrity.

Support management of brand “libraries” in PIM/DAM and coach Brand Activation Managers (BAMs).

Analyze content creation processes and usage to recommend data-based optimizations.

Educate and evangelize established workflows for adding content to DAM & PIM systems.



Required Qualifications and Skills

Team Leadership & Innovation:

Build, coach, and mentor teams, fostering eCommerce expertise within the Luxe Division.

Pursue new projects, tools, and ways of working to achieve better business results and best-in-class Digital Shelf practices.

JOB REQUIREMENTS:

College Degree

Solid background (5-8+ years) in digital content management and eRetail activation.

Possess a creative mindset with excellent communication and project management skills.

Experience managing digital shelf and discoverability insights.

Ability to tackle complex situations, evaluate alternatives, and provide fact-based solutions.

Strong collaborative spirit with a passion for problem-solving.

Strong influencing and relationship-building skills.

Innovative thinking and ability to bring new ideas.

Proven ability to act as a change agent, etc.



Equal Opportunity & Inclusion Statement

Cogent Infotech is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment where everyone feels welcome and valued.

We encourage applications from individuals of all backgrounds, identities, abilities, and experiences.

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply



Application Process

Please submit your resume and a short cover letter through our online portal.

Our process includes an initial resume review, a virtual interview, and a short technical assessment.

If you need accommodations, feel free to inform us—we are happy to assist.



Join Us

At Cogent Infotech, your ideas matter.

Join a purpose-driven organization that celebrates diversity, encourages collaboration, and invests in your future.

Required Skill Profession

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