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Emergency Communication Dispatcher - Full and Part Time Job at Rhode Island Staf Job Opening In East Providence – Now Hiring Rhode Island Staffing


Job description

Emergency Communication Dispatcher

Under the supervision of the Chief of Police and the Chief of the Fire Department, the Emergency Communication Dispatcher receives emergency and non-emergency calls, advises callers, and dispatches public safety personnel and/or emergency units to specific locations as necessary.

The Emergency Communication Dispatcher maintains records of emergency calls and events and performs related duties necessary for the effective operation of the Public Safety Communications Center.

General Responsibilities:

  • Receives emergency and non-emergency calls, advises callers, and dispatches emergency units to specific locations if necessary.

  • Operates the computer-aided dispatch (CAD) system.

  • Accesses public safety databases (e.g. NCIC, BCI, MVD) for agency-related inquiries and notices.

  • Provides verbal information to public safety officers.

  • Redirects non-emergency incoming telephone calls to the appropriate public safety department.

  • Provides print information to public safety personnel of outside agencies (FAX, TTY Message, reports, etc.) when appropriate.

  • Maintains records of all incoming calls and public safety actions.

  • Monitors hold-up and burglar alarms.

  • Monitors fire department municipal box alarm systems.

  • Records and communicates information related to citizen concerns and complaints.

  • Communicates with support services (e.g. tow service, other police agencies) when necessary.

  • Files, manages, and confirms existing arrest warrants, files, and records related to the existence of arrest warrants.

  • Provides written reports concerning criminal activity or personal knowledge related to criminal cases or investigations.

  • Follows and maintains department and position-related standards.

  • Related duties as required.

Desirable Abilities, Knowledge, Training, and Skills:

  • Strong verbal and written communication skills (Spanish and Portuguese preferred).

  • Strong public service/customer service skills.

  • Ability to understand and effectively transmit oral instructions.

  • Knowledge of services, practices, and techniques of public safety departments (Police, Fire, Rescue).

  • Ability to remain calm under emergency and stressful conditions.

  • Ability to act decisively in emergency situations.

  • Ability to multi-task.

  • Ability to work effectively and cooperatively with fellow employees and supervisors.

  • Ability to organize and maintain departmental records and reports.

  • Ability to follow prescribed rules and regulations.

  • Knowledge of the geographical areas of the city and the ability to learn the street directory and neighborhood characteristics.

  • Ability to use complex computer systems and related technology.

Minimum Qualifications:

  • High School diploma or equivalent.

  • Two years experience in customer service, public safety, or a related field.

Physical Requirements:

  • Ability to sit for long periods of time.

  • Ability to operate public safety computer systems.

  • Ability to respond as needed to emergency situations.

  • Ability to work irregular hours.

  • Ability to work with limited or restricted break times.

Examination: 50% Oral / 50% Written

Required Skill Profession

Material Recording, Scheduling, Dispatching, And Distributing Workers


  • Job Details

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Unlock Your Emergency Communication Potential: Insight & Career Growth Guide


Real-time Emergency Communication Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Emergency Communication in East Providence, United States, highlighting market share and opportunities for professionals in Emergency Communication roles.

28501 Jobs in United States
28501
150 Jobs in East Providence
150
Download Emergency Communication Jobs Trends in East Providence and United States

Are You Looking for Emergency Communication Dispatcher Full and Part Time Job at Rhode Island Staf Job?

Great news! is currently hiring and seeking a Emergency Communication Dispatcher Full and Part Time Job at Rhode Island Staf to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Rhode Island Staffing adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Emergency Communication Dispatcher Full and Part Time Job at Rhode Island Staf Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in East Providence. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Emergency Communication Dispatcher Full and Part Time Job at Rhode Island Staf?

Key qualifications for Emergency Communication Dispatcher Full and Part Time Job at Rhode Island Staf typically include Material Recording, Scheduling, Dispatching, And Distributing Workers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Emergency Communication Dispatcher Full and Part Time Job at Rhode Island Staf Job Success

Rhode Island Staffing interview tips for Emergency Communication Dispatcher   Full and Part Time Job at Rhode Island Staf

Here are some tips to help you prepare for and ace your Emergency Communication Dispatcher Full and Part Time Job at Rhode Island Staf job interview:

Before the Interview:

Research: Learn about the Rhode Island Staffing's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Emergency Communication Dispatcher Full and Part Time Job at Rhode Island Staf interview at Rhode Island Staffing, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Rhode Island Staffing's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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