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Urgent! Emergency Communications Operator (Trainee, Operator, Senior) Job Opening In Salem – Now Hiring City of Georgetown
It's fun to work in a company where people truly BELIEVE in what they're doing!
Under close supervision, receives emergency and non-emergency calls for police and fire service.Applicants are encouraged to submit a cover letter and resume.
Please note, this position requires shift work.
Emergency Communications Operator (Operator and Senior):
ESSENTIAL FUNCTIONS
Answers emergency and non-emergency calls at the Police Station.
Gathers information from callers, including nature, severity, location, and status of emergencies.
Assesses the need for response and dispatches services accordingly.
Assists Police Officers by relaying information regarding calls for service.
Documents and corrects 911 location premise errors in CAD (Computer Assisted Dispatch).
Enters data and maintains CAD for alarm permits and cautionary information in alert files.
Notifies appropriate entities related to problems or complaints under their jurisdiction.
Enters, maintains, updates, and researches information into TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunication System) databases.
Researches and responds to inquiries from other law enforcement agencies and departments.
Performs crisis intervention with distraught callers during high-risk situations until appropriate emergency field units arrive on scene.
Prepares clear and concise records and reports with comprehensive documentation in CAD (Computer Aided Dispatch) system.
Performs computer-assisted and manual records checks for officers on individuals, locations, vehicles, and other property; verifies warrants or reports of stolen property.
Maintains constant awareness of the status of mobile units and updates information as it changes.
Maintains, updates, and accesses various logs and computer data files for all officer activities (incident reports, stolen or repossessed property logs, maps, shift logs, etc.).
Performs other duties as assigned.
Emergency Communications Operator:
ESSENTIAL FUNCTIONS
May train new personnel on job responsibilities of Emergency Communications Operator
May be required to act in a lead capacity during the absence of an Emergency Communications Supervisor.
Participate in Division/Department public relations activities.
Senior Emergency Communications Operator:
ESSENTIAL FUNCTIONS
May train new personnel on job responsibilities of Emergency Communications Operator
May lead ongoing training classes for existing personnel.
Participate in reviewing/creating/maintaining Training SOPs and Manuals for new hires.
May be required to act in a lead capacity during the absence of an Emergency Communications Supervisor
Participate in Division/Department public relations activities.
May be required to act in a lead capacity during the absence of an Emergency Communications Supervisor.
Emergency Communications Operator:
Education, training and Experience Guidelines
High school diploma or equivalent.
Three (3) years full-time experience in public safety telecommunications as a radio dispatcher and/or E911 call taker.
OPERATOR LICENSES AND CERTIFICATION REQUIREMENTS
Basic or Intermediate Telecommunicator Certificate from TCOLE.
TLETS/NLETS Operators certificate preferred.
TCIC/NCIC Operators certificate.
Current Emergency Fire Dispatch (EFD) certificate preferred or to be obtained within six (6) months of employment.
Current Emergency Medical Dispatch (EMD) certificate preferred or to be obtained within six (6) months of employment.
TDD/TTY certificate.
Must obtain Telecommunicator License within one (1) year of employment.
Senior Emergency Communications Operator:
Education, training and Experience Guidelines
High school diploma or equivalent, and a minimum of four (4) years of full-time experience in public safety telecommunications as a radio and/or E911 operator.
LICENSES AND CERTIFICATION REQUIREMENTS
Advanced or Master level Telecommunicator Certificate from the Texas Commission on Law Enforcement Officer Standards and Education.
TLETS/NLETS Operators certificate.
TCIC/NCIC Operators certificate.
Must obtain Telecommunicator License within one (1) year of employment.
Current Emergency Fire Dispatch (EFD) certificate preferred or obtained within six (6) months of employment.
TDD/TTY certificate.
Current Emergency Medical Dispatch (EMD) certificate preferred or to be obtained within six (6) months of employment.
Communications Training Officer (CTO) certificate preferred*
*Must be issued by a nationally recognized professional standards organization such as the Association of Public Safety Communications Officials – International.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, vision, hearing, talking, and use of foot controls.
Repetitive motion such as typing, data entry, and extended vision of monitors.
Pre-Employment Testing:
Applicants for this classification series should be aware that any offer of employment is conditional upon the applicant passing: (1) hearing test, (2) drug screening, (3) driving record check (4) comprehensive criminal history background check, (5) medical examination, and (6) Psychological Evaluation
Schedule: This position requires shift work.
Hiring Range: $26.00, hourly & up depending on experience.
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Unlock Your Emergency Communications Potential: Insight & Career Growth Guide
Real-time Emergency Communications Jobs Trends in Salem, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Emergency Communications in Salem, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 31918 jobs in United States and 90 jobs in Salem. This comprehensive analysis highlights market share and opportunities for professionals in Emergency Communications roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! City of Georgetown is currently hiring and seeking a Emergency Communications Operator (Trainee, Operator, Senior) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Emergency Communications Operator (Trainee, Operator, Senior) Jobs Salem.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at City of Georgetown adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Emergency Communications Operator (Trainee, Operator, Senior) Jobs United States varies, but the pay scale is rated "Standard" in Salem. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Emergency Communications Operator (Trainee, Operator, Senior) typically include Material Recording, Scheduling, Dispatching, And Distributing Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Emergency Communications Operator (Trainee, Operator, Senior) interview at City of Georgetown, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the City of Georgetown's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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