Emergency Dispatcher

Job description

**Job Description**

At Boeing, we innovate and collaborate to make the world a better place.

We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

The Boeing Company is looking for a highly experienced and detail-oriented **Emergency Dispatcher** to join the team in **Mesa, AZ** .

The Emergency Dispatcher will lead and oversee complex emergency or service requests and dispatch resources appropriately while monitoring requests, documenting pertinent information, and dispatching resources.

**Position Responsibilities:**

+ Completes emergency or service requests and dispatches resources appropriately
+ Receives and monitors requests, documents pertinent information, and dispatches resources
+ Provides dispatch instructions for emergency or service requests for Security or Fire
+ Answers to non-emergency calls for assistance
+ Enters, updates, and retrieves information from a variety of computer systems
+ Participates in after action reviews and other quality control methods

**Basic Qualifications (Required Skills/Experience):**

+ 1+ years of experience working as an emergency dispatcher at a Public Safety Answering Point (PSAP) or in a related role within Security & Fire Protection
+ 1+ years of experience multi-tasking and working in a team environment
+ Experience using all the following Microsoft Office Applications (Word, Excel, PowerPoint)
+ Willing to work variable shifts, including days, nights, weekends, and holidays

**Preferred Qualifications (Desired Skills/Experience):**

+ Bachelor's degree or equivalent work or military experience
+ Experience with strong computing skills
+ Experience answering and documenting emergency and non‑emergency calls, radio transmissions, and electronic requests
+ Experience prioritizing and escalating incidents per policy
+ Experience monitoring active incidents and communicating updates to personnel and supervisors
+ Experience entering, updating, retrieving, and archiving incident data, logs, and audio recordings
+ Experience coordinating with local emergency services, law enforcement, facilities, and internal stakeholders
+ Experience participating in after‑action reviews, drills, and quality assurance activities
+ Ability to complete required training, certifications, and recertifications

**Drug Free Workplace:**

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies _._

**Pay & Benefits:**

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent.

Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: $46,750 - $63,250

Applications for this position will be accepted until **Oct.

27, 2025**

**Export Control Requirements:** This position must meet export control compliance requirements.

To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required.

“U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

**Export Control Details:** US based job, US Person required

**Relocation**

Relocation assistance is not a negotiable benefit for this position.

**Security Clearance**

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship.

An interim and/or final U.S. Secret Clearance Post-Start is required.

**Visa Sponsorship**

Employer will not sponsor applicants for employment visa status.

**Shift**

This position is for variable shift

**Equal Opportunity Employer:**

Boeing is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Required Skill Profession

Other General