Urgent! Emergency Recovery Coordinator (ERC) Job Opening In Greensboro – Now Hiring Paul Davis Restoration of the Triad - East NC
ERC’s generate revenue opportunities by directly consulting with property owners impacted by fire, water damage or other large-scale emergency events.
ERC’s cooperate with public emergency response agencies and private entities to enable effective implementation of recovery initiatives.
They create and retain customer loyalty and preference by establishing a positive and trusting relationship with the customer.
The ERC participates in restoration related community awareness events and programs.
The ERC is on call 24/7 and reports directly to the general manager and/or franchise owner.
Core Competencies:
Emergency Recovery Coordinators must possess strong interpersonal skills.
Be able to build a strong rapport with the customer.
Be comfortable entering highly charged and stressful situations.
Proven ability to close sales and provide quality customer service.
The ERC’s represent the franchise and the Paul Davis brand and give it a face.
ERC’s need to possess the ability to turn an emotionally distraught customer into a satisfied one and leave the customer with a positive lasting impression.
The ERC’s primary responsibilities are to be professional, compassionate, courteous, positive and informative.
Effective ERC’s must also possess knowledge of restoration products and services.
They are dynamic speakers and comfortable when interacting in both one-on-one and group settings.
Stress tolerance, the ability to work under pressure and a combination of leadership and sales skills are necessary for job effectiveness.
Duties:
• Be familiar with assigned territory
• Responsible for educating the consumer on products or services and effectively articulate the use and need
• Monitors, interprets and responds to lead sources
• Responds to all generated leads and provides feedback to the GM and/or the franchise owner
• Provide emergency recovery kits and services to the impacted property owner
• Communicate services to effected property owner
• Establish and maintain positive relationships in the local community • Volunteer non-operational time to related community events
• On-call availability 24/7 to include weekends and holidays as scheduled
• Sell restoration industry products and services
• Marketing
• Achieve and remain current in required certifications
• Support franchisee and franchisor organizational mission, vision and value statement.
Skills and Qualifications:
Requirements: A high school diploma is required and an associate degree or equivalent certification in business administration or related field of study is preferred.
Three professional references, computer literacy and proficiency with office productivity applications, such as Microsoft Word, Excel and PowerPoint, are required.
4 to 6 years’ experience in any of the following or combination thereof: Restoration ERC, Military, fire service, EMS, police, medical, dispatching, construction, insurance, restoration, sales and customer service.
Interested and Qualified Candidates should submit: A completed resume, cover letter, and three professional references.
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Unlock Your Emergency Recovery Potential: Insight & Career Growth Guide
Real-time Emergency Recovery Jobs Trends in Greensboro, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Emergency Recovery in Greensboro, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 29564 jobs in United States and 11 jobs in Greensboro. This comprehensive analysis highlights market share and opportunities for professionals in Emergency Recovery roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Paul Davis Restoration of the Triad - East NC is currently hiring and seeking a Emergency Recovery Coordinator (ERC) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Emergency Recovery Coordinator (ERC) Jobs Greensboro.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Paul Davis Restoration of the Triad - East NC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Emergency Recovery Coordinator (ERC) Jobs United States varies, but the pay scale is rated "Standard" in Greensboro. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Emergency Recovery Coordinator (ERC) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Emergency Recovery Coordinator (ERC) interview at Paul Davis Restoration of the Triad - East NC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Paul Davis Restoration of the Triad - East NC's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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