Urgent! Emerging Markets - Technology Field Technician Job Opening In Pflugerville – Now Hiring RDO Equipment Co.
This individual will build strong customer relationships by performing onsite service, installations, and product support across the area of responsibility; address customer concerns; promote aftermarket sales; furnish technical support where applicable; and collect profiling information in order to enhance the customer experience.
$70000 - $100000 / year
Compensation & Benefits:
Specific Duties Include:
• Perform onsite service, installations, and product support across the area of responsibility.
• Install Carlson Machine Control on various customer machines.
• Install GPS base stations.
• Measure up and calibrate machines.
• Train operators on use of Carlson Grade software.
• Identify new business opportunities for service and repair of GNSS, Laser, 2D and 3D Machine Control products.
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the Aftermarket Manager.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Monitor customer satisfaction.
• Profile customer’s machines, vehicles, and demographic information.
• Market parts and service sales, such as machine inspections, overhauls, standard job quotes, and special parts promotions.
• Address customer concerns and furnish timely remedies to effectively and satisfactorily resolve the specific issue(s).
• Perform follow-up calls at customer locations on wholegoods and major parts and service sales.
• Provide technology updates and solutions.
• Assist in training and coordination for basic in-field start-ups, including specific solutions for technology products.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
• 1-3 years experience in an industry-related role with involvement in activities such as sales, service, training or other related work
• Experience in GPS or machine control technology is preferred but not required
• Travel expectations: 75%, seasonally based - travel to and from site, often by flight, leaving Monday and back on Friday
• Strong computer skills
• Strong communication skills
• Excellent customer service skills
• Candidates must have valid work authorization and be able to work in the without company sponsorship
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Unlock Your Emerging Markets Potential: Insight & Career Growth Guide
Real-time Emerging Markets Jobs Trends in Pflugerville, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Emerging Markets in Pflugerville, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 5941 jobs in United States and 1 jobs in Pflugerville. This comprehensive analysis highlights market share and opportunities for professionals in Emerging Markets roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! RDO Equipment Co. is currently hiring and seeking a Emerging Markets Technology Field Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Emerging Markets Technology Field Technician Jobs Pflugerville.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RDO Equipment Co. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Emerging Markets Technology Field Technician Jobs United States varies, but the pay scale is rated "Standard" in Pflugerville. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Emerging Markets Technology Field Technician typically include Other Installation, Maintenance, And Repair Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Emerging Markets Technology Field Technician interview at RDO Equipment Co., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RDO Equipment Co.'s products or services and be prepared to discuss how you can contribute to their success.
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