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End User Computer Support Specialist (Onsite IT) Job Opening In Washington Highlands District of Columbia – Now Hiring Abacus Service Corporation


Job description


Job Title: End User Computer Support Specialist (Onsite IT)
Location: OSHRC National Office, Washington, D.C.

Contract Type: Firm Fixed Price, Multi-Year Contract (Base + 4 Option Years)

Agency: Occupational Safety & Health Review Commission (OSHRC)

The Occupational Safety & Health Review Commission (OSHRC) seeks a skilled End User Computer Support Specialist to provide comprehensive technical support for end-user computing systems, hardware, software, and accounts.

The position involves managing a hybrid Azure Active Directory (Azure AD) environment and device administration through Microsoft Intune, ensuring all endpoint devices remain secure, functional, and up to date.

Key Responsibilities:

Technical Support Services


  • Manage and resolve trouble tickets, providing timely updates and closure.

  • Analyze user issues, identify root causes, implement solutions, and escalate when needed.

  • Deliver in-person, remote, and phone/email support to end users.


Azure Active Directory & Intune Management


  • Administer hybrid Azure AD environments.

  • Manage devices via Microsoft Intune, including policy enforcement, app deployment, and device configuration.

  • Support identity, security, and policy configurations in Azure AD and Intune.


IT Infrastructure & Asset Management


  • Set up, configure, image, and deploy PCs, laptops, printers, and other IT equipment.

  • Perform data transfers, backups, recovery, and new device setups.

  • Maintain accurate inventory records for desktop equipment.

  • Decommission and dispose of IT assets per policy.


User Account Management


  • Create, modify, and manage user accounts in both on-premises and cloud environments.

  • Support access control, permissions, and profile configurations.

  • Handle account recovery and password resets per security protocols.


Qualifications:


  • Prior experience with hybrid Azure AD environments and Microsoft Intune administration.

  • Strong troubleshooting and problem-solving skills.

  • Familiarity with IT asset management processes.

  • Excellent communication skills and customer service orientation.



Required Skill Profession

Other General


  • Job Details

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Unlock Your End User Potential: Insight & Career Growth Guide


Real-time End User Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for End User in Washington Highlands, District of Columbia, United States, highlighting market share and opportunities for professionals in End User roles.

8453 Jobs in United States
8453
156 Jobs in Washington Highlands, District Of Columbia
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Download End User Jobs Trends in Washington Highlands, District Of Columbia and United States

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Abacus Service Corporation adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Washington Highlands District of Columbia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Abacus Service Corporation interview tips for End User Computer Support Specialist (Onsite IT)

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Before the Interview:

Research: Learn about the Abacus Service Corporation's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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During the Interview:

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Turn Off Phone: Avoid distractions during the interview.

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