Overview
JOB TITLE: End User Computing Design Lead
CLIENT: A prominent Pharma Company.
CONTRACT: 6 months initial contract - with a possibility of extension - possibility to be an employee based.
LOCATION: Marlborough Massachusetts 01752
Pay: To be discussed over the phone
First Shift
Responsibilities
- Work independently, under general direction from the Associate Director of End User Services as well as the Desktop Management Systems Engineer
- Assist in the configuration of the following Management System installations, their solutions, options, and policies for optimal use
- Client Management System: Includes Software Management, Desktop/Laptop imaging, OS Patching
- Asset Management System
- Support and planning of an Enterprise sized Desktop Infrastructure System
- Design, test, implement, and document specifications for Desktop/Laptop OS
- Provide procedures for testing, configuration, and implementation of desktops
- Gather business and technical requirements and translate them into IT solutions
- Deliver technical solutions as per specified plans, deliverables, costs and timelines
- Act as liaison for outside vendors during installation, rearrangement, repair and/or removal of equipment or services
- Work closely with Desktop Management Systems Engineer to ensure that procedures are consistent with desktop support procedures
- Provide technical and project leadership in fully documenting relevant systems and processes as necessary
Qualifications
- Strong knowledge of Client Management Systems such as SCCM and Symantec Management Platform (Altiris)
- Evaluate and implement additional Management Platform modules or additional solutions at the enterprise level as needed
- Provide technical leadership in developing and implementing operational standards and procedures
- Provide technical and project leadership in planning, design, implementation and support of all projects requiring any of the Client Management System tools
- Experience with Service Now
- SQL server/database experience a plus
- B.S. in Computer Science or related technical field, or equivalent experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
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