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Urgent! End User Support-Field Services Job Opening In DeSoto – Now Hiring AccentCare, Inc.
Overview
End User Support-Field Services
Location: DeSoto, TXPosition: End User Support-Field ServicesJob ID: 71314
Remote/Virtual Position: HybridCoverage Area: Texas
Find Your Passion and Purpose as a Salary: $25.00-$28.00 per hour, depending on experienceSchedule: Monday-Friday, 8 a.m.-5 p.m.
What You Need to Know
Reimagine Your Career in Corporate Healthcare
Caring for others is more than what you do — it’s who you are.
At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work.
You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.
We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place.
When you thrive, so does the community of care we’re building together.
Be the Best title You Can Be
If you meet these qualifications, we would love to meet you:
+ Bachelor’s degree in Information Technology preferred or 2 – 4 years of technical support experience
+ Certifications requested: IT Infrastructure Library (ITIL) v3 accreditation, Relevant and Current Operating Systems qualifications i.e. MCSA, MCSE, A+, Network+.
+ Solid Understanding of:
+ Microsoft Office Applications
+ Office365, One-Drive
+ Microsoft Teams
+ Windows 10 OS, Windows 11 OS a plus
+ Android OS, iOS
+ Active Directory, EntraID
+ Intune Auto-pilot,
+ Networking (TCP/IP, WINS, DNS, DHCP)
+ ITIL Service Management through Service Now
+ Single Sign on concepts
+ MDM Solutions
+ Firm working knowledge of concepts, practices and procedures of systems support and ability to use in varied situations for Windows, Chrome, and mobile applications
+ Intermediate ability to troubleshoot or diagnose problems and provide possible solutions
+ Some project/process management skills
+ Advance equipment operation skills – should be able to use all office equipment and train end users
+ Exceptional written and verbal communication skills, combined with the ability to interact and effectively communicate with a diverse audience.
+ Ability to document technical solutions for review by both technical teams and end users
Responsibilities:
The End User Support Analyst will provide support to end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing troubleshooting activities.
+ Provide Tier 1 & 2 support for executives and their admins, including troubleshooting hardware, software, network related issues, mobile devices, and collaboration tools while delivering white-glove service with a focus on discretion, responsiveness, and minimal disruption.
+ Manage and maintain executive laptops, tablets, smartphones, and peripherals, ensuring optimal configuration of productivity tools such as Office 365, Teams, OneDrive, and secure remote access.
+ Triage and resolve escalated issues from the Help Desk.
+ Coordinate with Tier 3 teams and field services to ensure timely resolution of executive-impacting incidents.
+ Partner with other IT teams to support infrastructure projects, deployments, and executive office upgrades.
Provide feedback on recurring issues and recommend improvements.
Our Investment in You
Caring for others starts with caring for you.
We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.
Our benefits include:
+ Medical, dental and vision coverage
+ Paid time off and paid holidays
+ Professional development opportunities
+ Company-matching 401(k)
+ Flexible spending and health savings accounts
+ Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
+ Programs to celebrate achievements, milestones and fellow employees
+ Company store credit for your first AccentCare-branded scrubs for patient-facing employees
+ And more!
Qualifications
Come As You Are
At AccentCare, you’re part of a community that cares — for patients and each other.
You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.
✨ Smart • Intelligent • Private • Secure
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Unlock Your End User Potential: Insight & Career Growth Guide
Real-time End User Jobs Trends in DeSoto, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for End User in DeSoto, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8455 jobs in United States and 1 jobs in DeSoto. This comprehensive analysis highlights market share and opportunities for professionals in End User roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! AccentCare, Inc. is currently hiring and seeking a End User Support Field Services to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: End User Support Field Services Jobs DeSoto.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AccentCare, Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a End User Support Field Services Jobs United States varies, but the pay scale is rated "Standard" in DeSoto. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for End User Support Field Services typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for End User Support Field Services, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your End User Support Field Services interview at AccentCare, Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AccentCare, Inc.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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