Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: End User Support Field Services.
United States Jobs Expertini

Urgent! End User Support-Field Services Job Opening In Rancho Mirage – Now Hiring AccentCare, Inc.

End User Support Field Services



Job description

Overview

End User Support-Field Services

Location: Rancho Mirage, CAPosition: End User Support-Field ServicesJob ID: 71332

Remote/Virtual Position: HybridCoverage Area: Southern California-travel to branches in region required

Find Your Passion and Purpose as an End User Support-Field ServicesSalary: $25.00-$28.50 per hourSchedule: Monday-Friday, 8 a.m.-5 p.m.



What You Need to Know

Reimagine Your Career in Corporate Healthcare

Caring for others is more than what you do — it’s who you are.

At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work.

You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care.


We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place.

When you thrive, so does the community of care we’re building together.


Be the Best End User Support-Field Services You Can Be

If you meet these qualifications, we would love to meet you:

+ Bachelor’s degree in Information Technology preferred or 2 – 4 years of technical support experience

+ Certifications requested: IT Infrastructure Library (ITIL) v3 accreditation, Relevant and Current Operating Systems qualifications i.e. MCSA, MCSE, A+, Network+.

+ Solid Understanding of:

+ Microsoft Office Applications

+ Office365, One-Drive

+ Microsoft Teams

+ Windows 10 OS, Windows 11 OS a plus

+ Android OS, iOS

+ Active Directory, EntraID

+ Intune Auto-pilot,

+ Networking (TCP/IP, WINS, DNS, DHCP)

+ ITIL Service Management through Service Now

+ Single Sign on concepts

+ MDM Solutions


+ Firm working knowledge of concepts, practices and procedures of systems support and ability to use in varied situations for Windows, Chrome, and mobile applications

+ Intermediate ability to troubleshoot or diagnose problems and provide possible solutions

+ Some project/process management skills

+ Advance equipment operation skills – should be able to use all office equipment and train end users

+ Exceptional written and verbal communication skills, combined with the ability to interact and effectively communicate with a diverse audience.

+ Ability to document technical solutions for review by both technical teams and end users
Responsibilities:

The End User Support Analyst will provide support to end users in resolving hardware and software issues by fielding telephone calls and email communication, diagnosing problems, and performing troubleshooting activities.

+ Provide Tier 1 & 2 support for executives and their admins, including troubleshooting hardware, software, network related issues, mobile devices, and collaboration tools while delivering white-glove service with a focus on discretion, responsiveness, and minimal disruption.

+ Manage and maintain executive laptops, tablets, smartphones, and peripherals, ensuring optimal configuration of productivity tools such as Office 365, Teams, OneDrive, and secure remote access.

+ Triage and resolve escalated issues from the Help Desk.

+ Coordinate with Tier 3 teams and field services to ensure timely resolution of executive-impacting incidents.

+ Partner with other IT teams to support infrastructure projects, deployments, and executive office upgrades.

Provide feedback on recurring issues and recommend improvements.
Our Investment in You

Caring for others starts with caring for you.

We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being.

Our benefits include:

+ Medical, dental and vision coverage

+ Paid time off and paid holidays

+ Professional development opportunities

+ Company-matching 401(k)

+ Flexible spending and health savings accounts

+ Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app

+ Programs to celebrate achievements, milestones and fellow employees

+ Company store credit for your first AccentCare-branded scrubs for patient-facing employees

+ And more!


Qualifications



Come As You Are

At AccentCare, you’re part of a community that cares — for patients and each other.

You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.






Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your End User Potential: Insight & Career Growth Guide


  • Real-time End User Jobs Trends in Rancho Mirage, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for End User in Rancho Mirage, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8455 jobs in United States and 3 jobs in Rancho Mirage. This comprehensive analysis highlights market share and opportunities for professionals in End User roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for End User Support Field Services Job?

    Great news! is currently hiring and seeking a End User Support Field Services to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at AccentCare, Inc. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for End User Support Field Services Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Rancho Mirage. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for End User Support Field Services?

    Key qualifications for End User Support Field Services typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for End User Support Field Services?

    To improve your chances of getting hired for End User Support Field Services, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for End User Support Field Services Job Success
    AccentCare, Inc. interview tips for End User Support Field Services

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the AccentCare, Inc.'s mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your End User Support Field Services interview at AccentCare, Inc., research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the AccentCare, Inc.'s products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for End User Support Field Services Positions

    Setting up job alerts for End User Support Field Services is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!