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Urgent! End User Support Specialist I Job Opening In Laredo – Now Hiring Texas A&M University System
Job Title
End User Support Specialist I
Agency
Texas A&M International University
Department
Office Of Information Technology
Proposed Minimum Salary
$20.08 hourly
Job Location
Laredo, Texas
Job Type
Staff
Job Description
Job Summary
The End User Support Specialist I, under general supervision, performs routine end user support functions.
Essential Duties and Responsibilities
+ Troubleshoots a variety of end user computing and connectivity issues.
Confers with personnel in resolving problems involving procedural and technical matters.
Evaluates and follows through on issues and problems until resolved or escalated.
Researches problems and recommends solutions.
+ Provides established guidance, recommendations, and solutions in the use or selection of a variety of hardware and software products in order to achieve end user’s goals and in remain in accordance with policy requirements.
Ensures work is accurate and in compliance with departmental or project quality standards.
+ Provides training to end users on the use of widely used applications and various specialized software applications.
Serves on committees to develop technical standards and direction.
Determines information needs and requirements by meeting with customers and technical staff.
+ Develops documentation for internal use by others in end user support areas.
Provides resource estimates and progress reports.
May provide input for the planning and budget process.
+ Assists end users with new technology deployments.
+ Assists with the evaluation of new technologies to determine their applicability with regards to end user needs.
This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions.
Other duties may be assigned.
Minimum Requirements
+ Education –Bachelor’s degree in applicable field experience.
+ Experience – Two years of related experience in IT.
+ An equivalent combination of education and experience.
Knowledge and Abilities
Knowledge of
+ Word processing and spreadsheet applications.
+ Advanced IT, intermediate troubleshooting, client relations, formulating and contributing ideas
+ Information Technology Interface Library (ITIL).
Ability to
+ Multitask and work cooperatively with others.
Licensing / Professional Certification – None.
Physical Requirements – None.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervision of Others
This position generally does not supervise employees.
Other Requirements
+ Occasional evening and weekend work may be required.
+ Position requires on campus, face-to-face interactions.
+ Position requires maintaining a regular schedule of attendance on campus and in the workplace.
Salary: $20.08/hourly
INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information, upload documents and Submit the application.
You will not be able to make changes or add additional documents once you “Submit” the application materials.
The software does not allow you to “Save” your application and return to complete the process at a later time.
The page My Experience has an area provided under Resume/CV to drop or upload files.
Be sure to include:
+ Resume
+ Cover Letter
+ 3 -5 professional references and their full contact information
+ Unofficial transcripts
All positions are security-sensitive.
Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
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Unlock Your End User Potential: Insight & Career Growth Guide
Real-time End User Jobs Trends in Laredo, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for End User in Laredo, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8305 jobs in United States and 4 jobs in Laredo. This comprehensive analysis highlights market share and opportunities for professionals in End User roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Texas A&M University System is currently hiring and seeking a End User Support Specialist I to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: End User Support Specialist I Jobs Laredo.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Texas A&M University System adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a End User Support Specialist I Jobs United States varies, but the pay scale is rated "Standard" in Laredo. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for End User Support Specialist I typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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