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Urgent! End User Support Technician Job Opening In Carol Stream – Now Hiring Marmon Foodservice Technologies, Inc.
Marmon Foodservice Technologies, Inc.
Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
About The Job
Though you may not know us by name, you’ve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio.
For decades, we’ve designed and manufactured foodservice equipment for some of the world’s biggest, most recognized consumer brands.
We are driven to innovate with a clear purpose in mind: to enhance the eating and drinking experience, nourishing the people and communities we serve.
The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility.
Will be part of a talented team of IT professionals that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security.
Involved in troubleshooting of IT hardware and software in the site and supporting remote users.
Manages day-to-day operations of O365 and shared business applications, telecommunications, and various other technical infrastructure.
Act as tier-1 and tier-2 IT support as required for local and remote users including monitoring the operating environments, responding to incidents, problems, and planning for growth.
Participate in all aspects of IT project execution and day-to-day IT functions including technical innovation, change control and documentation.
Who You Are
Actively seeks out and supports collaborative thinking and problem solving with others in the organization
Strong communication and conflict resolution skills
Able to exercise independent judgment and act on it
Excellent analytical, mathematical, and creative problem-solving skills
Excellent listening, interpersonal, written, and oral communication skills
Logical and efficient, with keen attention to detail
Highly self-motivated and directed
Ability to effectively prioritize and execute tasks while under pressure
Strong customer service orientation
Experience working in a team-oriented, collaborative environment
Skills/Experience We’re Looking For
Must be able to respond and complete IT help tickets in a timely manner and escalate more complex issues to senior team members.
Demonstrated skill in troubleshooting technical issues, determining root causes and escalating as needed.
Able to troubleshoot basic to moderately complex IT issues with PCs, laptops, phones, printers and mobile devices and associated software within the Microsoft stack, Office 365, Windows 7-11, and Active Directory.
Server 2008-2019 file shares, permissions, and connectivity experience a plus
Experience with ITIL
Must be able to follow documented processes and procedures but make suggestions for improvement if better ideas come to mind.
Must be able to image PCs and ensure all PCs and laptops remain compliant with security, patch and antivirus updates
Desktop support to include automation with MDTIntune or similar products (Manage Engine a plus)
Scripting experience a plus.
Experience in a manufacturing environment (Zebra printers, RF Scanners, and other workstation devices)
Required Qualifications
Associate or Bachelors degree in Information Systems, related field, or equivalent experience.
Preferred Certifications: MCSA, Network+CCNA, ITIL, Security+, Azure, or AWS
Benefits
We support your well-being with comprehensive and easy-to-use benefits that you’ll be eligible to enroll in on your first day of employment.
Here are some of the highlights:
Medical, Dental, Vision, and Prescription Drug insurance plans
Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family
Tax advantaged spending accounts for health and dependent care expenses
Wellness programs and resources including Telehealth, Mental Health, Fitness, and Family Planning
Generous paid time off for personal use, holidays, and parental leave
Company-sponsored life insurance
401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own
Financial and retirement advising
About Marmon Holdings
Marmon Holdings, Inc., a Berkshire Hathaway company, comprises 11 groups and more than 100 autonomous businesses with total annual revenue of $10 billion.
Marmon’s 28,000-plus team members are celebrating the company's 70th anniversary in 2023 and helping write the next chapter of Marmon's story.
Working Conditions: Work is performed largely in office and manufacturing environments.
The hours of work will generally be during regular business hours with at least 40 hours a week but may vary according to special projects, deadlines, or other concerns.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.
If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , and please be sure to include the title and the location of the position for which you are applying.
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Unlock Your End User Potential: Insight & Career Growth Guide
Real-time End User Jobs Trends in Carol Stream, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for End User in Carol Stream, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8455 jobs in United States and 4 jobs in Carol Stream. This comprehensive analysis highlights market share and opportunities for professionals in End User roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Marmon Foodservice Technologies, Inc. is currently hiring and seeking a End User Support Technician to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: End User Support Technician Jobs Carol Stream.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marmon Foodservice Technologies, Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a End User Support Technician Jobs United States varies, but the pay scale is rated "Standard" in Carol Stream. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for End User Support Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your End User Support Technician interview at Marmon Foodservice Technologies, Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Marmon Foodservice Technologies, Inc.'s products or services and be prepared to discuss how you can contribute to their success.
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