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Endpoint Operations Technician Job Opening In Purchase New York – Now Hiring The Dignify Solutions, LLC


Job description



Location - Alpharetta, GA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS

  • Provide support for multiple Windows platforms in both Physical and Virtual Environments such as AVDs.

  • Maintain desktop images and modify SCCM task sequences as needed.

  • Create and maintain existing support documents to Maintain high quality standards in the delivery of End User Computing services.

  • Provide advice, guidance, and direction to carry out plans and procedures, ensuring schedule attainment, product development, process adherence, and performance.

  • Provide second-tier support for support teams, including root cause analysis and preventative analysis.

  • Drive to deliver technology and products in the roadmap on schedule with the highest quality.

  • Provide technical support with expert knowledge and act as an escalation point for the Deskside Support Services Team and anything related to End User Computing environment, focusing on our Endpoint Security Protection, and application management.

  • Partner with Engineering teams to develop solutions.

  • Manage Azure Virtual Desktop (AVD) environment including creating Images, deploy VMs, monitor VM performance.

  • Develop automated solutions for deploying software packages, application patches/updates and workstation images.

  • Operate and support multiple Windows desktop images.

  • Manage the entire lifecycle of our global standard desktop and laptop models.

  • Maintain desktop images and modify SCCM task sequences as needed.

  • Monitor and address alerts from desktops using CyberArk.

  • Manage and support PXE environment – 1E products.

  • Provide level 3 support for escalated end user issues.

  • Manage Microsoft and 3rd party patch deployments.

  • Package, test, and deploy new applications as needed.

  • Have a positive impact with the team and our End User Computing environment.

  • Maintain and expand existing Knowledge Base.

  • Create new and maintain existing support documents to maintain high standards in quality in the delivery of End User Computing services.

  • Administrate and troubleshoot Microsoft Auto Pilot deployments.

  • Work with Microsoft Intune for Windows Device Management (device configuration, policies, etc.).


TECHNICAL QUALIFICATIONS


  • Minimum of 5 years of hands-on experience working with Azure Virtual Desktops.

  • Minimum of 5 years of experience as an Endpoint Operations Technician or similar.

  • Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell.

  • Experience with Day-to-day Endpoint Operations and escalations support.

  • Experience developing and testing software packages using Install shield or equivalent.

  • Skills managing a VDI environment (Azure Virtual Desktop preferred).

  • Experience in software development life cycle methods and current technologies.

  • Expert with SCCM administration, patch management, Imaging, Scripting, MSI, Packaging & Automation.

  • Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.

  • Expert in patch management including bios and firmware updates, service pack upgrades, and application-based updates.

  • Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript).

  • Working knowledge of the ITIL framework.

  • Expert End Point Protection Engineering.

  • Experience with Windows 10/11, Active Directory Structure, and Managing Group Policies.


Required Skill Profession

Other General


  • Job Details

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Unlock Your Endpoint Operations Potential: Insight & Career Growth Guide


Real-time Endpoint Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Endpoint Operations in Purchase, New York, United States, highlighting market share and opportunities for professionals in Endpoint Operations roles.

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1682 Jobs in Purchase, New York
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Are You Looking for Endpoint Operations Technician Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at The Dignify Solutions, LLC adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Purchase New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Endpoint Operations Technician Job Success

The Dignify Solutions, LLC interview tips for Endpoint Operations Technician

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Before the Interview:

Research: Learn about the The Dignify Solutions, LLC's mission, values, products, and the specific job requirements and get further information about

Other Openings

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