Role: Performance Engineer
Location: Bangor, ME or Medway, MA
Hybrid - 2 days in the office (Tues/Wed)
Responsibilities:
• Responsible for collecting and using hourly and daily service measurement data to optimize the LTE network.
• Representing the team for feature related projects, new node integration, and other centralized tasks by meeting deliverables and holding other parties accountable per project plan.
• Troubleshooting hardware and performance problems independently or by coordinating with other teams.
• Supporting Network Performance in evaluating and improving areas of poor coverage by identifying system performance problems.
• Reporting issues to appropriate engineers.
• Resolving customer service issues, assisting in implementing solutions, and collecting drive test data in support of performance evaluations and build program prioritization.
MUST HAVE SKILLS:
• Knowledge of Samsung systems including USM and 3GPP LTE standards.
• Ability to differentiate and diagnose RAN and CORE-related problems.
• Knowledge of inter-modulation, distortion, interference detection, and mitigation techniques.
DESIRED SKILLS:
• Knowledge of at least one data collection tool such as Datapro, Trace, PCTEL and TEMS Symphony.
• Knowledge of data analysis/post-processing tools (., Irisview, RTT, Truecall, Accuver, Trace, Actix, TEMS Discovery).
• Knowledge of propagation and optimization modeling tools (., Atoll, DB Planner).88.9588.95