Engineering Operations Manager

Job description

Engineering Operations Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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**The Opportunity:**

CACI is seeking an innovative Engineering Operations Manager to lead a team of cross functional and technical professionals to support the Department of Department of the Air Force (DAF) Enterprise Information Technology as a Service (EITaaS) program.

This role is based in Chantilly, VA and offers the opportunity to work with a team of seasoned staffing, technical, and program management professionals who thrive on supporting our client's mission and growth objectives.

**Responsibilities:**
The Engineering Operations Manager will be responsible for leading, designing and implementing engineering operational governance, process and procedures.

May assist clients’ technical operations with designing and implementing a 24/7 Command and Control Monitoring service for all device endpoints.

Responsible for providing recommendations on how to align short- and long-term operational strategy, performance measures, and fiscal impact.

**Job duties include:**

+ Assess a diverse operational landscape and determine industry best practices using information technology tools for automation and orchestration.
+ Work with multiple partners in a hybrid computing environment to ensure operational efficiencies across all platforms.
+ Assess and plan for the organization’s future needs.
+ Prepare governing principles and standards to guide future decision making pertinent to operational domain.
+ Determine appropriate operational controls, tools and processes that supplement and enhance the organizations compute environment.
+ Partner with IT Leadership team to lead delivery operational metrics.
+ Provide guidance and counsel to IT executives and key members of the company leadership team.
+ Remain current on endpoint monitoring technologies, architecture and operations trends.
+ Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management.
+ Interview experienced candidates.
+ Perform daily standups delivering operational health metrics to various stakeholders
+ Establish SOP’s and Policy on operational reporting and after-action reports
+ Direct and review the work of project team members
+ Define continuous improvement opportunities and project
+ Work with assigned technical lead to prioritize work and ensure successful delivery of program, and project, milestones.
+ improvement efforts within the overall project strategic plan.
+ Lead and design robust change management practices for operational control of all DAF endpoints
+ Lead and manage the daily activities of Tier 2 Administrations, Watch Floor Operators, and Support Engineers

**Qualifications:**

_Required:_

+ Current Secret security clearance
+ 15+ Years of relevant experience (Bachelor’s Degree in applicable field may be substituted for 5 years of experience).
+ 5 years’ experience in service management technologies in a fast-paced enterprise environment.
+ Experience implementing and tracking service level or metrics reporting.
+ Experience developing best practices for production support and governance.
+ Experience overseeing operational management policies and procedures.
+ Prior experience providing operational management and support across wide geographical area(s).
+ Experience leading architecture and design of highly scalable, available, and elastic solutions that implement industry best practices.
+ Expert in leading operational excellence in projects of large-scale.
+ Expert in leading technical migration, integration and consolidation activities.
+ Prior Management experience leading large-scale initiatives.
+ Ability to develop point papers, briefings and presentations, and make formal oral presentations of these materials to all levels of government personnel.
+ Excellent communication skills, both verbal and written and must be able to effectively interface with management of all levels.
+ Experience establishing and implementing strategies to achieve business results
+ Experience establishing shift rotations for 24/7 operations
+ Experience working with SOC, NOC, ESD, and senior leadership (both internal and Government)
+ Ability to manage frequently complex and broad-based solutions that impact areas outside of immediate responsibility
+ Possess the ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership
+ Familiarity with the System Engineering Life Cycle or System Development Life Cycle
+ Ability to setup Operational workflows across organizations to see efficiencies and the adherence to SLA’s.

_Desired:_

+ Relevant DoD Cyber Security focused experience
+ Financial background/experience
+ Bachelor’s degree from an accredited college or university in Computer Science, Information Systems, Business Administration/Accounting, or another relevant field.

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**What You Can Expect:**

**A culture of integrity.**

At CACI, we place character and innovation at the center of everything we do.

As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

**An environment of trust.**

CACI values the unique contributions that every employee brings to our company and our customers - every day.

You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

**A focus on continuous growth.**

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

**Your potential is limitless.** So is ours.

Learn more about CACI here.

(https://careers.caci.com/global/en/life-at-caci)

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**Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications.

Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

We offer competitive compensation, benefits and learning and development opportunities.

Our broad and competitive mix of benefits options is designed to support and protect employees and their families.

At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Learn more here (https://careers.caci.com/global/en/employee-benefits) .

The proposed salary range for this position is:

$120,800 - $265,800

_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

Required Skill Profession

Other General