Engr Project Specialist II

Job: Engr Project Specialist II
Duration: Months



Job Description:

Role Overview

As a Project Manager in the Personal Systems Security Response (PSSR) team, you will be responsible for driving the end-to-end lifecycle of security response tickets—from intake to public disclosure.

This role is critical in ensuring timely, accurate, and coordinated responses to security vulnerabilities affecting Personal Systems products.



Key Responsibilities

Ticket Lifecycle Management: Own and manage incoming security tickets, ensuring they are triaged, tracked, and resolved efficiently.

Cross-Functional Coordination: Collaborate with internal researchers, product teams, and cybersecurity stakeholders to gather technical details, validate findings, and define mitigation strategies.

Publication Readiness: Oversee the preparation and release of public security bulletins, advisories, and customer-facing communications.

Stakeholder Communication: Serve as the central point of contact for updates on ticket status, escalations, and resolution timelines.

Quality Assurance: Ensure all published materials meet internal standards for accuracy, clarity, and compliance.



Description:



Applies an intermediate level of subject matter knowledge to solve a variety of common business issues.

Works on problems of moderately complex scope.

Acts as an informed team member providing analysis of information and limited project direction input.

Exercises independent judgment within defined practices and procedures to determine appropriate action.

Follows established guidelines and interprets policies.

Evaluates unique circumstances and makes recommendations.

Responsibilities

Coordinates multiple projects within a large-scale program involving one or more functions, driving the engineering development and implementation process for products or service offerings.

Develops portions of support requirements for assigned projects, including budgets and resource allocation plans, in accordance with the provided plan and specifications.

Coordinates the activities of associated project teams; tracks progress against established plans, reports results, and makes recommendations for alterations or updates to the program manager.

Develops program communications, including creation of status reports and summaries, tracking escalations and resolutions of issues, coordinating stakeholder meetings and updates, and updating project and program plans.

Leads resources across multiple projects.

Education and Experience Required

Bachelor's or Master's degree in Business Management, Engineering, Computer Sciences, or equivalent.

Typically - years of experience.



Knowledge and Skills

Using project planning tools and software packages to create, manage, and track project results.

Ability to apply analytical and problem-solving skills.

Understanding of the organization and company product and service offering development process.

Knowledge of project and program methodology, resource allocation plans, budgets, and requirements.

Ability to effectively communicate manufacturing plans, proposals, and results, and negotiate options.