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Urgent! Enterprise Change and Project Management Office Services and Support Lead Job Opening In Farmington Hills – Now Hiring Comerica

Enterprise Change and Project Management Office Services and Support Lead



Job description

Responsibilities

:

Support and Services Design & Delivery
  • Develop standardized end-to-end services support andmunication framework across ECPMO.
  • Developprehensive ECPMO-specific tools, templates and job aids tailored to different groups within the organization (, employees, managers, executives).
  • Ensure all ECPMO resource materials are consistent with the ECPMO brand anderica standards of excellence.
  • Write, edit, and manage the production of ECPMOmunication materials including emails, newsletters, presentations, videos, and intranet content.
  • Coordinate and deliver ECPMO specific programs and facilitate sessions, to ensure effective learning oues within the ECMPO and those who use the ECPMO process.

  • Library Maintenance
  • Maintain library for tools/templates/job aids andmunication materials including version control.
  • Maintain a knowledgebase where content can be stored for future reference.
  • Ensure ease of access for ECPMO team to critical content and information.

  • Continuous Improvement
  • Proactively collaborate and engage with ECPMO stakeholders at all levels to understand their concerns, expectations, andmunication needs to tailor messages effectively.
  • Establish metrics to evaluate the effectiveness of ECPMO resources in terms of knowledge transfer, behavior change, and overall impact on the change initiative.
  • Adapt tools, templates and job aids in response to unforeseen changes or feedback, ensuring that the materials remain relevant and effective throughout the change process.
  • Develop a feedback loop to gather performance metrics.
  • Establish mechanisms for feedback from employees or stakeholders, analyze this feedback, and adjustmunication and resource strategies specific to the ECPMO accordingly.
  • Other duties as assigned.
  • Job ID 5001122638006


    Required Skill Profession

    Business Operations Specialists



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