Urgent! Enterprise Customer Success Manager, Nursing Health Education (Remote) Career Opportunity with RELX in USA
About the Role
The Enterprise Customer Success Manager (eCSM) is a relationship strategist focused on developing meaningful partnerships with our customers.
The eCSM serves as a trusted adviser and customer advocate to our new and returning partnership customers.
This role works closely with cross-functional teams to design and implement individualized customer success plans and strategies.
This ensures the health, goals, and objectives of our customers are met, and business value is realized.
Responsibilities
Working closely with administrators, faculty, and students of our partnership accounts to learn and discover their needs/goals
Translating the needs/goals of key stakeholders into a Customer Success plan
Organizing, documenting, and refining customer data throughout the partnership
Managing and taking point on issues, as the customer advocate
Using teaching skills that support customer onboarding plans
Conducting training with elevated customer product value driven conversations
Providing customer with high-level service and develops innovative solutions to meet customers' business needs
Requirements
Possess prior customer success experience
Be organized with exceptional time management skills and professional agility
Have relational intelligence and strategic thinking ability
Be a team player with a demonstrated high level of collaboration
Have a strategic problem-solving mindset
Be able to effectively prioritize tasks and see them through to completion
Demonstrate proficiency with Microsoft Office (Excel, Outlook, PowerPoint, and Word)
Work in a way that works for you
We promote a healthy work/life balance across the organization.
We offer an appealing working prospect for our people.
With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working for you:
We know that your wellbeing and happiness are key to a long and successful career.
These are some of the benefits we are delighted to offer:
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
About the business:
A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.
At Elsevier, your work contributes to the world's grand challenges and a more sustainable future.
We harness innovative technologies to support science and healthcare to partner for a better world.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Enterprise Customer Potential: Insight & Career Growth Guide
Real-time Enterprise Customer Jobs Trends in United States, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Enterprise Customer in United States, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 76466 jobs in United States and 660 jobs in United States. This comprehensive analysis highlights market share and opportunities for professionals in Enterprise Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! RELX is currently hiring and seeking a Enterprise Customer Success Manager, Nursing Health Education (Remote) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Enterprise Customer Success Manager, Nursing Health Education (Remote) Jobs United States.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RELX adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Enterprise Customer Success Manager, Nursing Health Education (Remote) Jobs United States varies, but the pay scale is rated "Standard" in United States. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Enterprise Customer Success Manager, Nursing Health Education (Remote) typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Enterprise Customer Success Manager, Nursing Health Education (Remote), consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Enterprise Customer Success Manager, Nursing Health Education (Remote) interview at RELX, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RELX's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Enterprise Customer Success Manager, Nursing Health Education (Remote) is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!
