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Enterprise Support Engineer, Data Centers Job Opening In Mesa – Now Hiring Meta


Job description

**Summary:**
We are seeking an Enterprise Support Engineer to assist in the support of our IT services at one of the most critical connection points with our internal customers, specifically within Meta's data centers.

Our goal is to deliver solutions that enhance our technical and non-technical solutions.
**Required Skills:**
Enterprise Support Engineer, Data Centers Responsibilities:
1.

Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery
2.

Drive service and project initiatives in data centers, including planning, execution, and delivery of projects, while also providing regular updates to management and partners
3.

Establish cross-functional relationships with other Enterprise Engineering teams (Supply Chain, Event Operations, Corporate Networking, Infrastructure) and business stakeholders
4.

Drive continuous improvement of established Service Level Agreements (SLAs) and maintain the highest possible service quality for all IT operational activities, ensuring alignment with business objectives
5.

Analyze regional business trends and provide actionable, data-driven insights to IT service owners, enabling informed decision-making and driving continuous improvement that delivers measurable impact for the business
6.

Identify trending issues, gaps in process or standards, and shares with cross functional teams
7.

Effective management and prioritization of all IT escalations
**Minimum Qualifications:**
Minimum Qualifications:
8.

5+ years of experience in technical support roles, driving operational objectives, and continuous improvement in an enterprise environment or data center
9.

2+ years of experience in supporting one or more IT infrastructure areas such as networking, Active Directory, client platform management, storage networks
10.

Experience providing advanced technical support and troubleshooting for end-user desktop and laptop computer hardware, software, printers, phones, cell phones, and peripherals across Windows, Mac OS, Apple iOS, and Android mobile operating systems
11.

Experience building and maintaining relationships with technical and non-technical stakeholders across multiple geographical locations, leveraging effective communication that fosters global collaboration
12.

Experience collecting, analyzing, and interpreting service metrics to inform business decisions and drive process improvements
**Preferred Qualifications:**
Preferred Qualifications:
13.

Bachelor's degree in Management Information Systems, Computer Information Systems, or equivalent work experience
14.

Experience synthesizing business and technical needs across cross-functional stakeholders, driving solution delivery that meets stakeholder requirements
**Public Compensation:**
$121,000/year to $173,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer.

We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Meta participates in the E-Verify program in certain locations, as required by law.

Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.

If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.


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Unlock Your Enterprise Support Potential: Insight & Career Growth Guide


Real-time Enterprise Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Enterprise Support in Mesa, United States, highlighting market share and opportunities for professionals in Enterprise Support roles.

47345 Jobs in United States
47345
77 Jobs in Mesa
77
Download Enterprise Support Jobs Trends in Mesa and United States

Are You Looking for Enterprise Support Engineer, Data Centers Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Meta adheres to the cultural norms as outlined by Expertini.

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6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Mesa. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Enterprise Support Engineer, Data Centers typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Enterprise Support Engineer, Data Centers Job Success

Meta interview tips for Enterprise Support Engineer, Data Centers

Here are some tips to help you prepare for and ace your Enterprise Support Engineer, Data Centers job interview:

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Other Openings

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