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Urgent! Enterprise Systems Monitoring Tech Job Opening In Eagan Minnesota – Now Hiring PlanIT Group
Enterprise Systems Monitoring Tech
Location: Eagan, MN
Work Schedule Requirements: This could change to be full time on site as required.
Current: resource would be required to be in the office 4 days a week.
Description:
We are seeking an Enterprise Systems Monitoring Tech to join our team of qualified, diverse individuals.
This position will be located in Eagan, MN.
This is an on-site position with no telecommute possibilities.
(Currently allowing hybrid remote 2 days/week)
The ideal candidate will have past incident management / help desk experience and great written and oral communication skills.
We are looking for someone who is organized and have the ability to lead incident calls bridges.
Confidence with Linux as a user on the command line is a plus.
Candidates will also need to identify network related outages, so knowledge of networking is a strong plus.
NOTE:
This position requires a work schedule of 11 pm – 7:00 am CT.
Shift will include weekends and days off are TBD (most likely Wednesday/Thursday).
New Hires will need to work first shift (M-F) - days for at least the first two weeks for training purposes.
Exact details will be discussed with candidate during interview.
Roles and Responsibilities:
• Monitor day to day operation of large-scale computing infrastructure involving 300+ applications.
• Determine cause of alarm and take appropriate actions including logging alert, create service ticket and notify stakeholders.
• Initiate, maintain, and manage critical incident phone bridges (WebEx, Zoom)
• Act as service incident lead for issues including maintaining incident tickets, notification of executive leadership and follow up on resolution.
• Assist in triage and incident management with collection and analysis of performance metrics
• Assist development team in deployment activities by executing change requests or tasks maintaining SOX compliance
• Compose and send notifications to management for incidents.
• Monitor and execute incident and change requests.
• Able to type and communicate in an effective manner
Basic Qualifications:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
• High School diploma or equivalent and 5 years additional experience OR Bachelor's degree and minimum 1 year IT experience.
• Past experience with help desk or Incident management.
• Strong knowledge and understanding of networking
• Basic understanding of Windows and Linux operating systems.
• Ability to identify and relay information and symptoms detected by monitoring tools.
• Ability to read and follow detailed instructions or procedures.
• Effective communication skills
• Must be able to obtain a Position of Public Trust Clearance – US Citizen or Permanent Resident (Green Card Holder) and must not have traveled outside the US for a combined total of 6 months or more in last 5 years.
• Must have resided in the US for the last 5 years
• Must be able to work from Eagan, MN location.
No remote work from any other location.
Preferred Qualifications:
• Bachelor's Degree in Computer Science or associated discipline
• Familiarity working with enterprise monitoring products
• Working knowledge of IT Service Desk model.
• Experience working in large-scale IT environment.
• Experience in Critical Incident Management, including communication with various levels of executive management (i.e. VP) via phone or email.
Job Schedule
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Unlock Your Enterprise Systems Potential: Insight & Career Growth Guide
Real-time Enterprise Systems Jobs Trends in Eagan, Minnesota, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Enterprise Systems in Eagan, Minnesota, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 38644 jobs in United States and 26 jobs in Eagan, Minnesota. This comprehensive analysis highlights market share and opportunities for professionals in Enterprise Systems roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! PlanIT Group is currently hiring and seeking a Enterprise Systems Monitoring Tech to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Enterprise Systems Monitoring Tech Jobs Eagan Minnesota.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PlanIT Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Enterprise Systems Monitoring Tech Jobs United States varies, but the pay scale is rated "Standard" in Eagan Minnesota. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Enterprise Systems Monitoring Tech typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Enterprise Systems Monitoring Tech interview at PlanIT Group, research the company, understand the job requirements, and practice common interview questions.
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