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Entry Level Help Desk Technician Job Opening In Dayton – Now Hiring Reynolds & Reynolds


Job description

Position Description
The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization.

You will serve as single point of ownership for customer issues.

You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool.

You will diagnose customer issues and assign appropriate support.

You will ensure resolution of issues.
Training
Mentoring with an experienced Frontline consultant that includes active listening and hands on training.

Formal classroom instructional training in various Hardware solutions.
Requirements
Associate degree or equivalent in related field~^~Strong customer service skills~^~Analytical thinker~^~Troubleshooting and problem solving skills~^~Oral and written communication skills
Benefits
Our associates receive medical, dental, vision, and life insurance.

We also offer company contributions to your HSA, 6% match on 401(k), and a work/life balance with paid time off.

At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.

We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.

Reynolds and Reynolds is an equal opportunity employer.
Salary:
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Unlock Your Entry Level Potential: Insight & Career Growth Guide


Real-time Entry Level Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Entry Level in Dayton, United States, highlighting market share and opportunities for professionals in Entry Level roles.

27655 Jobs in United States
27655
39 Jobs in Dayton
39
Download Entry Level Jobs Trends in Dayton and United States

Are You Looking for Entry Level Help Desk Technician Job?

Great news! is currently hiring and seeking a Entry Level Help Desk Technician to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Reynolds & Reynolds adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Entry Level Help Desk Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Dayton. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Entry Level Help Desk Technician?

Key qualifications for Entry Level Help Desk Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Entry Level Help Desk Technician?

To improve your chances of getting hired for Entry Level Help Desk Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Entry Level Help Desk Technician Job Success

Reynolds & Reynolds interview tips for Entry Level Help Desk Technician

Here are some tips to help you prepare for and ace your Entry Level Help Desk Technician job interview:

Before the Interview:

Research: Learn about the Reynolds & Reynolds's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Entry Level Help Desk Technician interview at Reynolds & Reynolds, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Reynolds & Reynolds's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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