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Urgent! ESOL Workforce Development Coordinator/Case Manager Job Opening In New York – Now Hiring RFCUNY

ESOL Workforce Development Coordinator/Case Manager



Job description

Job Description

General Description

Support adult English language learners in achieving workforce readiness and employment success.

Coordinate and deliver workforce development services tailored to ESOL adults through individualized case management.


Under the supervision of the ALC Director, duties include, but are not limited to:


Program Coordination

  • Create new and improve existing partnerships with training providers, employers, community organizations, and government agencies to improve our services to adult ESOL participants.


  • Develop and implement workforce readiness programs including job search workshops and digital literacy.

  • Collaborate with ESOL instructors to integrate workforce skills into language instruction.

  • Coordinate with employers and community organizations for employment pathways.

  • Conduct intake assessments and create individualized career plans.
  • Case Management

  • Act as a confidential case manager for adult student issues, including assessing academic and personal needs and assisting students who may be in crisis or off-track with ALC program requirements.

  • Keep an updated case management log accessible to the Senior Case Manager and the Director.

  • Track participant progress and maintain accurate documentation using the NYSED ASISTS system.

  • Refer students to support services, academic and career advising, CUNY, and external resources, including legal services, academics, crisis support, wellness, and emotional support.

  • Develop relationships and collaborates with local agencies and community organizations to provide students with additional avenues to access resources and programs.

  • Arranges and assists with special events, ceremonies, and conferences.
  • Other Duties

  • Other duties as assigned
  • Qualifications

  • Bachelor’s degree in Social Work, Education, Human Services, or related field (Master’s preferred).

  • Minimum 2 years of experience in workforce development or adult education.

  • Experience working with immigrant populations.

  • Strong communication and cultural sensitivity.

  • Proficiency in Microsoft Office and ability to learn NYSED ASISTS to track data

  • Bilingual in English and Spanish or multilingual skills required.
  • The Lehman College Adult Learning Center (ALC) is a teacher-led direct-service project of the Institute for Literacy Studies (ILS).

    Our shared mission—advancing urban education—has deep significance for the schools, colleges, and community-based settings in our home borough of the Bronx.

    Four interrelated core values inspire and infuse our work: commitments to human capacity, social justice, the power of democratic communities, and transformative work for all persons.


    We provide thoughtful, innovative instruction, individualized counseling, and a nurturing environment for learners aged 16 and older.

    Students enter our program with the hope that the ALC’s key programs comprising free classes for Adult Basic Education (ABE), High School Equivalency (HSE), and English for Speakers of Other Languages (ESOL), including career and college readiness, can provide them with a meaningful pathway toward qualitatively better lives and economic self-sufficiency.

    Our classes embed adult learning in real-life contexts to ensure that everyone who enters our door has the skills to get a foothold and compete in the modern workplace.


    Required Skill Profession

    Business Operations Specialists



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