Urgent! Event Technician, Audio Visual - JW Marriott Clearwater Beach Job Opening In Clearwater Beach – Now Hiring Encore
Position Overview
A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.
This position reports to an Operations Manager, Operations Director or Director, Event Technology.
Key Job Responsibilities
Equipment Operation
• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
Customer Service
• Strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.
• Monitors events and checks in on customers throughout the day.
• Understands and fosters the hotel/client relationship.
Technical Ability
• Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
• Handles equipment challenges and changes in a timely and professional manner.
Systems Knowledge
• Understands company processes, follows procedures and completes systems entry and paperwork accurately.
• Uses the equipment sheets to determine the equipment scheduled for set up and for strike.
Interacts with other staff and outside vendors for equipment.
• Increases revenue by utilizing floor up-selling techniques.
• Works with clients to finalize invoices.
• Completes order entries in Navigator, as needed.
Job Qualifications
• High School Diploma required.
Associate’s degree is preferred.
• Achieve Technical Level 3 Certification per Encore Technical Skillset Matrix within 180 days (Technical Skill Set Matrix or @Encore/HR/Global Learning).
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio visual experience or equivalent in educational environment is preferred.
• A valid driver’s license is required for team members that may operate Company vehicles.
• Additional DOT requirement may need to be met if applicable.
Competencies
• Ownership
• Hospitality
•Professionalism
•Responsiveness
• Safety Conscious
• Action Oriented
• Tech Savvy
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.
The working conditions will vary between moderately quiet to noisy volumes.
Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.
Team members may be asked to work in multiple hotel locations.
Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.
Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
Hourly Pay Range: $15.09 - $18.49
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location.
Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise.
In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families.
Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences.
Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
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Unlock Your Event Technician Potential: Insight & Career Growth Guide
Real-time Event Technician Jobs Trends in Clearwater Beach, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Event Technician in Clearwater Beach, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 159030 jobs in United States and 1797 jobs in Clearwater Beach. This comprehensive analysis highlights market share and opportunities for professionals in Event Technician roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Encore is currently hiring and seeking a Event Technician, Audio Visual JW Marriott Clearwater Beach to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Event Technician, Audio Visual JW Marriott Clearwater Beach Jobs Clearwater Beach.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Encore adheres to the cultural norms as outlined by Expertini.
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