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Event Technician, Audio Visual - Loews Arlington Hotel & Convention Center Job a Job Opening In Arlington – Now Hiring Encore


Job description

Overview

Event Technician, Audio Visual - Loews Arlington Hotel & Convention Center at Encore

A Technician is responsible for the setup and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.

This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Responsibilities

  • Equipment Operation: Ensure a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
  • Customer Service: Strive to exceed the expectations and needs of internal and external customers; maintain a positive relationship with clients; meet with guests on site to ensure their needs are met and equipment works properly; monitor events and check in on customers throughout the day; foster the hotel/client relationship.
  • Technical Ability: Understand the technical aspects of the job and demonstrate basic operational ability to troubleshoot and problem-solve with equipment and software issues; manage equipment challenges and changes in a timely and professional manner.
  • Systems Knowledge: Follow company processes, complete systems entry and paperwork accurately; use equipment sheets to determine scheduled equipment; interact with staff and outside vendors; utilize floor up-selling techniques; work with clients to finalize invoices; complete order entries in Navigator as needed.

Job Qualifications

  • High School Diploma required; Associate’s degree is preferred.
  • Internal applicants must meet training and certification requirements as determined by Encore’s Global Learning Training Program; external applicants must meet all training and certifications within one year.
  • 1 year of customer service or hospitality experience is preferred.
  • 1 year of audio-visual experience or equivalent in an educational environment is preferred.
  • A valid driver’s license is required for team members who may operate Company vehicles; additional DOT requirements may apply.
  • Must be able to lift 50 lbs.

Competencies

  • Deliver World Class Service: Hospitality; Ownership
  • Do The Right Thing: Instills Trust; Safety Conscious
  • Drive Results: Action Oriented
  • See The Big Picture: Tech Savvy
  • Value People: Communicates Effectively

Physical & Work Environment

Physical requirements include various activities with specified hours; reasonable accommodations may be made.

Work environments include hotel/convention center and warehouse settings with irregular hours, on-call status, and potential travel between locations.

Exposure to high-end AV equipment and electrical components; heights via lifts and ladders; may involve outdoor temperatures and dirt/dust.

Hourly pay range: $15.09 - $18.49.

Encore reserves the right to revise responsibilities as needed.

Work environment notes: hotel and warehouse settings; on-call status including days, evenings, weekends, and holidays; adherence to appearance guidelines as defined by Encore.

Additional context

We pride ourselves on cultivating a welcoming culture that celebrates diverse strengths.

For more information on benefits and inclusivity, see Encore resources.

Job metadata

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Design, Art/Creative, and Information Technology
  • Industries: Events Services

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Required Skill Profession

Media And Communication Equipment Workers


  • Job Details

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Unlock Your Event Technician Potential: Insight & Career Growth Guide


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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Encore adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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Interview Tips for Event Technician, Audio Visual Loews Arlington Hotel & Convention Center Job a Job Success

Encore interview tips for Event Technician, Audio Visual   Loews Arlington Hotel & Convention Center Job a

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Other Openings

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