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Event Technician, Audio Visual (Part Time) - AT&T Hotel and Conference Center Job Opening In Austin – Now Hiring Encore Canada


Job description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction.

This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities 

Equipment Operation

• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

• Strives to exceed the expectations and needs of internal and external customers.

• Maintains a positive relationship with all clients through effective communication.

• Meets with guests on site to ensure that their needs are met and the equipment setup is working properly.

• Monitors events and checks in on customers throughout the day.

• Understands and fosters the hotel/client relationship.

Technical Ability

• Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.

• Handles equipment challenges and changes in a timely and professional manner.

Systems Knowledge

• Understands company processes, follows procedures and completes systems entry and paperwork accurately.

• Uses the equipment sheets to determine the equipment scheduled for set up and for strike.

Interacts with other staff and outside vendors for equipment.

• Increases revenue by utilizing floor up-selling techniques.

• Works with clients to finalize invoices.

• Completes order entries in Navigator, as needed.

Job Qualifications

• High School Diploma required.

Associate’s degree is preferred.

• 1 year of customer service or hospitality experience is preferred.

• 1 year of audio visual experience or equivalent in educational environment is preferred.

• A valid driver’s license is required for team members that may operate Company vehicles.

• Additional DOT requirement may need to be met if applicable.

Competencies

• Ownership

• Hospitality

•Professionalism

•Responsiveness

• Safety Conscious

• Action Oriented

• Tech Savvy

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust.

The working conditions will vary between moderately quiet to noisy volumes.

Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

Team members may be asked to work in multiple hotel locations.

Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Warehouse

Work is performed at event venues as well as in a warehouse environment.

Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area.

When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust.

The working conditions will vary between moderately quiet to noisy volumes.

Team members may use high-end audio visual equipment and electrical components.

Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

Required Skill Profession

Media And Communication Equipment Workers


  • Job Details

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Unlock Your Event Technician Potential: Insight & Career Growth Guide


Real-time Event Technician Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Event Technician in Austin, United States, highlighting market share and opportunities for professionals in Event Technician roles.

159118 Jobs in United States
159118
974 Jobs in Austin
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Download Event Technician Jobs Trends in Austin and United States

Are You Looking for Event Technician, Audio Visual (Part Time) AT&T Hotel and Conference Center Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Encore Canada adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Event Technician, Audio Visual (Part Time) AT&T Hotel and Conference Center Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Event Technician, Audio Visual (Part Time) AT&T Hotel and Conference Center?

Key qualifications for Event Technician, Audio Visual (Part Time) AT&T Hotel and Conference Center typically include Media And Communication Equipment Workers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Event Technician, Audio Visual (Part Time) AT&T Hotel and Conference Center Job Success

Encore Canada interview tips for Event Technician, Audio Visual (Part Time)   AT&T Hotel and Conference Center

Here are some tips to help you prepare for and ace your Event Technician, Audio Visual (Part Time) AT&T Hotel and Conference Center job interview:

Before the Interview:

Research: Learn about the Encore Canada's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Event Technician, Audio Visual (Part Time) AT&T Hotel and Conference Center interview at Encore Canada, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Encore Canada's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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