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Exec Help Senior Technician Job Opening In Washington Highlands District of Columbia – Now Hiring Aditi Consulting

Exec Help Senior Technician

    United States Jobs Expertini Expertini › United States › Jobs › Washington Highlands, District Of Columbia › Other General › Exec Help Senior Technician

Job description

Payrate: $55.00 - $57.00/hr.

Summary:
This position is in Washington, DC at the Department of Transportation Headquarters’ building.

The client is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support to Political Appointees, Senior Executives, and their Administrative Assistants.
 
Responsibilities:
  • This role requires a very high level of technical proficiency and requires an individual with executive presence and strong communication skills.
  • The team members must quickly and effectively diagnose and resolve issues related to PCs/ Laptops, MacBook IOS, mobile devices (iPhones, iPads, 2-in-1 laptops), software applications, telecommunication issues and local network issues.
  • The team members will perform general IT maintenance tasks and resolve moderate complex problems immediately; if needed, more complex IT issues will be escalated to a higher level of support.
  • As needed, the team members will also recommend hardware and software solutions, including new product acquisitions and upgrades.
  • He/she may conduct training programs designed to educate organization's computer users about basic and specialized applications.
  • The work is performed in a Microsoft Windows environment.
  • The successful candidate will possess exceptional communication skills and possess the ability to meet aggressive timelines in a very fast-paced environment.
  • Must have strong customer service skills and be able to multitask between hardware and software solutions.
  • We are looking for exceptional organization skills, scheduling, and the ability to coordinate with different teams for a solution.
  • Strong skills with imaging machines and troubleshooting during the image process are a plus.
 
Skills and Experience Desired:
  • An experienced Executive-Level Support Technologist with excellent technical and interpersonal/Customer Service skills (3+ years) and an additional 4 years of experience successfully providing general IT customer service.
  • Advanced emphasis on troubleshooting complex and advanced end-user issues with hardware and software.
  • Diagnosing and resolve technology issues, including Microsoft Windows Operating System and Microsoft Office tools (primarily Outlook), with MacOS, iOS, and iPad OS troubleshooting experience desired.
  • Must also possess support capabilities in LAN, VPN, mobility devices, hardware and peripherals, and other technologies.
  • Must have demonstrated prolonged experience (minimum of 2 years consecutively in one post) working in secure and sensitive environments, and with the appropriate handling of secure and sensitive data.
  • Must possess experience escalating and coordinating integrated strategies for troubleshooting and issue/incident resolution across multi-disciplinary teams.
  • This role is a demanding, high-visibility frontline concierge position, supporting our most senior executives and VIPs by offering both in-person and remote support.
  • Must possess technical depth and breadth in a wide range of IT and AV technologies including software, hardware, and conferencing systems.
  • This position requires a commitment to solution ownership and the ability to engage cross-functional teams when necessary to provide timely resolution to issues.
 
  • Qualifications:
  • Must possess excellent time management and follow-up skills, and the ability to handle issues with discretion, tact, diplomacy, and patience.
  • Ability to work independently and quickly escalate issues if assistance is needed.
  • Must possess effective and professional verbal, oral, and written communications skills, and demonstrate composure and successful task execution in high-pressure, high-visibility, and time-sensitive conditions.
  • Bachelor’s degree desired.
  • A+, Network+, Microsoft 365, Microsoft IT Support Specialist Professional, Apple Certified Support Professional and ITIL certifications are desired
 
Pay Transparency: The typical base pay for this role across the U.S. is: $55.00 - $57.00/hr.

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select.

Full-time employees are eligible to select from different benefits packages.

Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.
 
For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy ((url removed)).
 
Aditi Consulting LLC uses AI technology to engage candidates during the sourcing process.

AI technology is used to gather data only and does not replace human based decision making in employment decisions.

By applying to this position, you agree to Aditi’s use of AI technology including calls from an AI Voice Recruiter.
 
#AditiConsulting

 # (phone number removed)
 
 

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Unlock Your Exec Help Potential: Insight & Career Growth Guide


Real-time Exec Help Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Exec Help in Washington Highlands, District of Columbia, United States, highlighting market share and opportunities for professionals in Exec Help roles.

2548 Jobs in United States
2548
59 Jobs in Washington Highlands, District Of Columbia
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Download Exec Help Jobs Trends in Washington Highlands, District Of Columbia and United States

Are You Looking for Exec Help Senior Technician Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Aditi Consulting adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Washington Highlands District of Columbia. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Exec Help Senior Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Exec Help Senior Technician Job Success

Aditi Consulting interview tips for Exec Help Senior Technician

Here are some tips to help you prepare for and ace your Exec Help Senior Technician job interview:

Before the Interview:

Research: Learn about the Aditi Consulting's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Exec Help Senior Technician interview at Aditi Consulting, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Aditi Consulting's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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