Facilities Supervisor

Job description

Job Description

The Opportunity

The State Facilities Services Team is dedicated to ensuring that KIPP Texas students and staff have access to clean, safe, and well-maintained facilities across all our regions.

As a vital member of the statewide Facilities Leadership Team, the Facilities Services Supervisor – Custodial will play a key role in managing custodial operations.

Reporting directly to the Campus Facilities Manager (CFM) this position will oversee the custodial team and ensure the effective execution of cleaning, maintenance, and event setup tasks.

In this position, you will be responsible for:

 Supervising and supporting custodial staff to ensure high standards of cleanliness and maintenance.

 Coordinating and scheduling custodial tasks to meet the needs of all facilities.

 Monitoring the quality of custodial work and implementing improvements as needed.

 Ensuring that all cleaning supplies and equipment are properly maintained and used efficiently.

 Overseeing the setup and breakdown of events, ensuring all logistics are handled smoothly.

 Addressing any facility-related issues or concerns in a timely and effective manner.

This role requires a detail-oriented and proactive individual with strong leadership and organizational skills to maintain a high-quality environment for our students and staff, while also managing the complexities of event setups.

Key Responsibilities

● Assist with creation, implementation, training and auditing campus-based processes regionally for cleaning, equipment and tool inventory, and 5s visual management system

● Coordinate with Regional Manager to build out standard operating procedures for custodial and maintenance operations

● Conduct quarterly walkthroughs of all campus facilities operations

● Performing office or nonmanual work directly related to the management or general business operations

● Discretion and independent judgement in all significant matters

Support the Facilities Department:

● Support the work of the Facilities Department by responding to emerging regional escalations

● Essential personnel position for event response, communication, and messaging plan

● Assist with the planning and execution of regional events

● Oversee social, teambuilding, and communication efforts within the department to build team culture.

● Maintain current roster of all regional staff, including information related to shirt sizes and assigned trainings

● Gather all teammates’ birthdays, and KIPP work anniversaries as soon as they join the team and at the beginning of the school year

● Collaborate with the CFM to create a celebration plan and ensure a meaningful recognition of their work

● Other duties as assigned.

Monitor and support with day-to-day operational services

● Manage fleet vehicle processes in Houston (and as needed in other regions)

● Manage law enforcement and security operations at all Houston based campuses & support safety efforts needed in other regions, including managing security vendor on day to day operations

● Partner with Regional Managers of Facilities to drive standardization and efficiency across the state

● Conduct weekly check-ins with custodial team members via 03’s, and document conversations in accordance with CFMs request

● Manage oversight on outsourced cleaning vendor, and serve as a liaison between KIPP and outsourced custodial on all communication

● Responsible for creating a centralized process and managing all ordering regionally for custodial supplies.

Partner with Campus Facilities Manager to ensure that each facility meets school operations’ needs

● Collaborate with other departments to shift and streamline operational responsibilities as needed to accommodate growth

● Cultivate and maintain relationships with School Operations team members across regions

● Monitor and provide support to Campus based teams during inclement weather and crisis related events

Provide administrative or project management support to Facilities Service Team as needed

Work closely with CFM and operations team:

● Gain and maintain proficiency in CMMS, Event Planner, and School Operations Procedures.

● Manage and prepare staff and materials for meetings (90% Routine and Recurring)

Facilitate the work of the facilities teams:

● Help with collecting and presenting dashboard data

● Facilitate team meetings as needed in conjunction with program planning and scheduling.

● Coordinate with CFM to plan out all summer floor work, order all equipment, and oversee entire process

Skills and Qualifications

● Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff

● Excellent interpersonal skills and proven ability with stakeholder management across departments and levels across the organization

● Exceptional project management skills, with an ability to juggle multiple priorities simultaneously

● Demonstrated track record of operating with a diversity, equity and inclusion (DEI) mindset.

● Experience managing teams and are energized by developing and coaching others to do their best work while fostering a positive, inclusive team culture

● Strong analytical and problem-solving skills; Keen ability to use data in the decision-making process

● Ability to pause and reflect to identify opportunities to improve procedures to make them more effective

● Ability to work under pressure and remain calm in the midst of many changing circumstances

● Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly

● Desire to continuously learn and evolve as a professional

● 3 -5 years of experience in facilities is required, preferably in in an K-12 environment

● English fluency is required; Bilingual (English/Spanish) preferred but not required.

● High proficiency in Microsoft Excel, PowerPoint, Word, and Outlook

● High proficiency in Google Applications and Microsoft Suite

● Experience in education and/or real estate preferred

● Reliable transportation required (may be required to drive to different facilities or to pick up supplies during the workday)

● Able to travel as needed to all campuses and regions.

● Flexibility in work schedule, including occasional nights and weekends

Compensation and Benefits

The starting salary for this position is $46k-55k and placement in the salary range is commensurate upon experience and internal equity.

As a full-time KIPP Texas employee you are eligible to participate in all KIPP Texas’ benefit plans.

KIPP Texas offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, and disability plans.

KIPP provides equal employment opportunities for all applicants and employees.

As an equal opportunity employer, we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Required Skill Profession

Operations Specialties Managers