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Field Engineer Job Opening In New York – Now Hiring eTeam


Job description


Job Title: Field Engineer
This is not a field role
Job Type: Contract

Duration: Months contract

Location: New York, NY

% Onsite role

Driving or Non-Driving?

Non-Driving




Must Have:

Desktop/Laptop Repair

Laptop/ Desktop server experience

Mac (MONTEREY, VENTURA, SONOMA) AND WINDOWS OS EXPERIENCE IN A PROFESSIONAL SETTING



Nice to Have:

Customer Facing Service, Windows / skills, MAC skills



Must have (MAC Skills and experience, MAC OS, Windows / with Ventura, Monterey, and Sonoma)


Day to Day Work:

As a Field Engineer , you will perform activities associated with installing, diagnosing, maintaining and servicing computer-related products, including but not limited to desktop & laptop computers, printers, standard software, and/or depot locations.

This is a journeyman position for the typical desk side support technician.

You will be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.

You will also apply personal knowledge to resolve product support issues that could not be addressed by service desk.

Your assignments will range in complexity from troubleshooting and repair including reloading and re-imaging of PCs/laptops.

Occasional assistance with the server and/or network teams may be required, under direct instruction from those teams.


Responsibilities:
  • Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, Performs installs, moves, adds and changes as required
  • Provides follow-up on problems or escalation.

    Maintains a high degree of professionalism in actions, demeanor and dress.

  • Insures customer satisfaction throughout the service delivery transaction.

  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
  • Provides support for software, hardware and networking support for desktops, laptops Installs and maintains PCs and associated software, and peripherals
  • Performs installs, moves, adds and changes as required
  • Provides follow-up on problems or escalation.

  • Maintains a high degree of professionalism in actions, demeanor and dress.

    Insures customer satisfaction throughout the service delivery transaction.

  • Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system Experience with Windows/ and Mac OSx or later is a requirement.

  • Required Skill Profession

    Engineers


    • Job Details

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    Unlock Your Field Engineer Potential: Insight & Career Growth Guide


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    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Field Engineer in New York, United States, highlighting market share and opportunities for professionals in Field Engineer roles.

    198906 Jobs in United States
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    5082 Jobs in New York
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    Are You Looking for Field Engineer Job?

    Great news! is currently hiring and seeking a Field Engineer to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at eTeam adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

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    The average salary range for a varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    eTeam interview tips for Field Engineer

    Here are some tips to help you prepare for and ace your Field Engineer job interview:

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