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Field IT Support Technician Job Opening In Springfield – Now Hiring ManTech

Field IT Support Technician

    United States Jobs Expertini Expertini › United States › Jobs › Springfield › Other General › Field It Support Technician

Job description

**MANTECH** seeks a motivated, career and customer-oriented **Field IT Support Technician Lead** to join our team in **Springfield, VA.** This position will transition to Herndon, VA by late 2025 or early 2026.

In this leadership role, you will guide a team in performing diagnostic, repair, and maintenance work on mission-critical systems and hardware.

You will help ensure service excellence, technical accuracy, and compliance with customer and OEM standards.

**Responsibilities include, but are not limited to:**

+ Lead and manage a team of technicians in diagnosing, troubleshooting, and performing component-level repairs on satellite systems, CISCO network devices, UPS power systems, and IT hardware.
+ Ensure timely restoration of systems to full operational status while maintaining adherence to OEM and customer specifications.
+ Oversee daily repair workflows, vendor returns, inventory management, technical documentation, and quality assurance reporting (QASP).
+ Provide expert-level on-site support and technical guidance to maintain service continuity and meet customer operational needs.
+ Support team operations during 8-hour shifts between 6:00 AM and 6:00 PM; local travel may be required between buildings or alternate sites.
+ Perform personnel management duties including interviewing, hiring, performance coaching, career enablement, and requisition creation.
+ Share institutional knowledge and expertise to enhance team performance by contributing to Knowledge Articles, Work Instructions, and SOPs.
+ Support customer Key Performance Indicators (KPI) as defined by the program

**Minimum Qualifications:**

+ High School diploma with 11+ years of relevant experience, OR Associate’s degree with 9+ years, OR Bachelor’s degree with 7+ years.
+ Hands-on experience troubleshooting, repairing, and testing equipment, maintaining network systems, and supporting IT hardware.
+ Skilled in diagnosing and repairing satellite communication systems, CISCO switches/routers, UPS systems, and computing peripherals.
+ Ability to interpret technical schematics, use diagnostic tools, and maintain accurate documentation.
+ Must be able to obtain and maintain a forklift license.
+ Demonstrated leadership managing diverse technical teams in direct support of customer requirements.

**Preferred Qualifications:**

+ Familiarity with basic DOS commands.
+ Experience configuring Cisco switches and routers.
+ Adaptability to rapidly changing priorities and the ability to learn new technical skills on the job.

**Clearance Requirements:**

+ Must have an active TS/SCI clearance with Polygraph.

**Physical Requirements:**

+ Must be able to remain in a stationary position at least 50% of the time.
+ Must be able to operate computers, phones, and other standard office equipment for extended periods.
+ Must be able to move between office buildings and lift or maneuver equipment up to 50 pounds as required.
+ Must be able to ascend and descend ladders and work in confined spaces when performing system installations or repairs.
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer.

We do not discriminate against any employee or applicant for employment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
If you are a qualified individual with a disability and require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please email us at careers@mantech.com and provide your name and contact information.


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Real-time Field IT Jobs Trends (Graphical Representation)

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ManTech adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

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2. Loyalty

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6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Springfield. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Field IT Support Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Field IT Support Technician Job Success

ManTech interview tips for Field IT Support Technician

Here are some tips to help you prepare for and ace your Field IT Support Technician job interview:

Before the Interview:

Research: Learn about the ManTech's mission, values, products, and the specific job requirements and get further information about

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Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Final Thought:

To prepare for your Field IT Support Technician interview at ManTech, research the company, understand the job requirements, and practice common interview questions.

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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