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Field Service Controls Engineer Job Opening In Indianapolis – Now Hiring ATS Automation


Job description

Location: REMOTE
Travel: Up to 50% (including domestic and international)
Salary Range: $35 - $45 per hour

About Comecer

Comecer is a global leader in advanced containment and automation technologies for the Radiopharma, Pharma, and Cell & Gene Therapy (ATMP) industries.

Our solutions include shielded isolators, aseptic filling systems, and modular cleanroom technologies that support cutting-edge research and production environments.

We are committed to quality, compliance, and customer satisfaction across all our product lines.


Position Summary

We are seeking a Field Service Controls Engineer to provide technical service and support for Comecer equipment across North America, with a focus on controls systems including Siemens and Rockwell PLC/HMI platforms.

This role combines hands-on troubleshooting, remote support, and customer relationship management, while also contributing to commercial activities such as service agreements and spare parts sales.


Key Responsibilities:

Field Service

  • Troubleshoot, repair, and maintain Comecer industrial equipment at customer sites across the U.S. and Canada.
  • Provide remote technical support (Help Desk Level 1 & 2) via phone and online platforms.
  • Use internal FUSION software to manage service tickets and documentation.
  • Execute service visits based on instructions from the Service Planner; create work reports and update records.
  • Diagnose equipment issues and clearly communicate solutions to customers.
  • Provide expert support for controls-related issues, especially Siemens and Rockwell PLC/HMI systems.

Commercial Support

  • Ship/receive customer orders, stock shipments, and installation equipment.
  • Manage spare parts inventory and proactively adjust stock levels.
  • Organize and maintain technical documentation and user manuals.
  • Promote and negotiate maintenance packages, service contracts, and spare parts kits.
  • Build and maintain strong relationships with customers, vendors, and internal teams.
  • Represent Comecer and ATS brands professionally and proactively.

Industries You’ll Support

  • Radiopharma: Hot cells, dispensing modules, sterility testing isolators, VPHP sterilization systems.
  • Pharma: Aseptic filling, potent API isolators, sterility testing, ATEX isolators, Baby Phill small batch fillers.
  • Cell & Gene Therapy (ATMP): Modular cell culture isolators, FlexyCult™ incubation systems, ValueCell Fill.

Qualifications:

  • Industrial Technical diploma (Mechanical/Electrical emphasis) or equivalent experience.
  • Strong experience with Siemens and Rockwell PLC/HMI programming and debugging.
  • Skilled in troubleshooting electrical and mechanical faults using appropriate tools and interfaces.
  • Solid understanding of pneumatic, hydraulic, electrical, and mechanical systems.
  • Experience with automation systems and customer-facing technical support.
  • Strong problem-solving skills and continuous improvement mindset.
  • Fluent in English (written and verbal); excellent interpersonal and time-management skills.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Must be legally eligible to travel and operate a vehicle.

Why Join Comecer?

  • Work on cutting-edge technologies in life sciences and advanced therapies.
  • Be part of a global team committed to innovation and excellence.
  • Competitive compensation and travel opportunities.
  • Opportunity to grow in both technical and commercial aspects of the business.

Ready to support innovation at the intersection of automation and life sciences?
Apply today and become a key contributor to Comecer’s mission of delivering world-class solutions to the pharmaceutical and biotech industries.

Required Skill Profession

Engineers


  • Job Details

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Unlock Your Field Service Potential: Insight & Career Growth Guide


Real-time Field Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Field Service in Indianapolis, United States, highlighting market share and opportunities for professionals in Field Service roles.

148111 Jobs in United States
148111
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Are You Looking for Field Service Controls Engineer Job?

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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ATS Automation adheres to the cultural norms as outlined by Expertini.

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ATS Automation interview tips for Field Service Controls Engineer

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Before the Interview:

Research: Learn about the ATS Automation's mission, values, products, and the specific job requirements and get further information about

Other Openings

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