Field Service Engineer I (Electron Microscopy)

Job description

**Work Schedule**

Standard (Mon-Fri)

**Environmental Conditions**

Able to lift 40 lbs.

without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc...

allowed, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), No contact lens allowed; prescriptive glasses will be provided, Office, Rapid flashing lights, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions, Warehouse, Will work with hazardous/toxic materials, Working at heights

**Job Description**

**Job Title: Field Service Engineer I**

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe.

Your work will have real-world impact, and you’ll be supported in achieving your career goals.

The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world.

The M&SA EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflows that provide images and answers in the micro-, nano-, and picometer scales.

**How will you make an impact?**

Combining hardware and software expertise in electron, ion, and light microscopy with deep application knowledge in the materials science, life sciences, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

Day to day activities include:

+ Conduct on-site installation of sophisticated equipment and follow testing procedures to ensure accurate working order

+ Conduct on-site scheduled planned maintenance visits

+ Provide diagnosis and repair support for customers and other field personnel

+ Cultivate and develop positive working relationships with customers, system users, and company personnel

+ Travel, often on short notice, to customer sites to resolve problems or support other field service personnel

+ Complete and submit field service reports

+ Provide training to customers and users on system maintenance

+ Provide feedback to product quality teams

+ Provide appropriate input in writing updating and correcting various Thermo Fisher system documentation

+ Provide guidance for various reports including identifying and isolating outstanding problems with the system

+ Act as a subject expert and resource for training

**How will you get here?**

This position is ideal for a field service engineer wanting to be involved with a team with wide-ranging strengths and exposed to a constant variety of customer application areas.

Education / Experience:

+ Specific to Electronics, Electrical, and/or Mechanical Engineering.
+ Minimum education requirement is bachelor's degree OR 4+ years equivalent education and experience in electronic systems including hands-on technical experience installing, solving, repairing, and calibrating sophisticated analysis tools such as **SEM (https://www.thermofisher.com/search/results?query=Scanning%20Electron%20Microscopy&focusarea=Search%20All) , TEM (https://www.thermofisher.com/search/results?query=Transmission%20Electron%20Microscopy%20&focusarea=Search%20All) , FIB (https://www.thermofisher.com/search/results?query=Focus%20ion%20beam&focusarea=Search%20All) ,** or similar systems.

+ A detailed understanding and extensive experience diagnosing and repairing ultra-high vacuum and high voltage systems.

Knowledge, Skills, Abilities:

+ Ability to deal effectively with customers

+ Excellent interpersonal communication skills; must have a professional working proficiency in English

+ Consistent record of fixing sophisticated systems and subsystems down to the component level

+ Literate in MS DOS and Windows software environments

+ Able to read and interpret schematics

+ Familiar with UHV phenomenon and technology

+ Must have ability to acquire a valid passport and travel regionally and internationally as required

+ Must possess a valid driver’s license

+ Physical requirements include the ability to lift up to 50 lbs and able to walk a min of 10k steps per day

About Thermo Fisher Scientific!

Thermo Fisher Scientific Inc.

(NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion.

Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Whether our customers are accelerating life sciences research, solving sophisticated analytical challenges, growing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them.

Our distributed team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

For more information, please visit www.thermofisher.com.

_Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status._

**Compensation and Benefits**

The hourly pay range estimated for this position based in California is $27.91–$41.86.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy.

We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs
+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement
+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
+ Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

Required Skill Profession

Other General