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Urgent! Field Service Representative Job Opening In Aurora – Now Hiring Safelite

Field Service Representative



Job description

Does this position interest you?

You should apply – even if you don’t match every single requirement! We're known as an auto glass company.

That's the focus of what we do.

But beyond the glass, we're so much more.

We'll help you build a fulfilling career and encourage you to have a life.

Let us be the best place you'll ever work.

The Customer Advocate is one of Safelite’s first impressions with our customers.

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You’ll Get

  • Competitive weekly base pay starting at $XX/hour.

  • A benefits package valued at more than $10k*.

    This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

  • Up to $5,250 annually in tuition reimbursement.

  • Paid training and all the tools and resources you'll need to be successful.

  • View all our health, wealth and life offerings at .

  • What You’ll Do

  • Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.

  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.

  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.

  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.

  • Review orders from the national contact center and manage dealer part orders and special accounts.

  • All other duties as assigned.

  • What You’ll Need

  • High School Diploma/GED/Equivalent required.

  • Experience: 1-3 years telephone operations or business administration experience required.

  • Ability to provide world class customer service in a changing, fast-paced operation.

  • Present a professional appearance and wear personal protective equipment.

  • Ability to travel up to 10%.

  • #LI-RECRUITERTAG

    Base Pay Range Min - Max (in $USD):

    $17.90 - $25.10

    --

    Internal Associates: Already a member of the Safelite team?

    Apply through your Workday account by searching 'Find Open Jobs'.
    Diversity: Safelite welcomes everyone.

    We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer.

    Learn more at Safelite.com/Careers.

    This position description is not all inclusive for every aspect of this role.

    Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements.

    Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

    Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc.

    policies and practices.

    --


    Required Skill Profession

    Information And Record Clerks



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      Unlock Your Field Service Potential: Insight & Career Growth Guide


    • Real-time Field Service Jobs Trends in Aurora, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Field Service in Aurora, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 148149 jobs in United States and 299 jobs in Aurora. This comprehensive analysis highlights market share and opportunities for professionals in Field Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Field Service Representative Job?

      Great news! is currently hiring and seeking a Field Service Representative to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Safelite adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Field Service Representative Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Aurora. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Field Service Representative?

      Key qualifications for Field Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Field Service Representative?

      To improve your chances of getting hired for Field Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Field Service Representative Job Success
      Safelite interview tips for Field Service Representative

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Safelite's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Field Service Representative interview at Safelite, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Safelite's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Field Service Representative Positions

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