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Field Support Engineer (On Site) Job Opening In Temple Texas – Now Hiring McLane Intelligent Solutions


Job description

The Field Support Engineer at McLane Intelligent Solutions will look after the service and maintenance needs of our customers.

A Field Support Engineer should possess excellent technical skills, be a good communicator, and pay meticulous attention to detail.

The ideal candidate should diagnose and resolve problems, improve efficiency, mitigate risk, provide technical assistance, and enhance and sustain relations with clients.

Responsibilities:

  • Support resolution of issues escalated from Tier 1 support staff, working directly with users on timely resolution of issues
  • Support and document the initiation, execution, and closing activities for a program/project
  • Ensure performance metrics are met or exceeded
  • Develop and maintain program support artifacts throughout the lifecycle of the initiative
  • Ensure constant and proactive communication with customers, team members, and subcontractors to actively mitigate any issues or concerns
  • Simulates and recreates user issues to resolve operational difficulties
  • Recommends system modifications, if required, to reduce user problems
  • Promote and encourage a “one-team” attitude at all levels internally and externally
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS)
  • Provide Level-2/3 support and troubleshooting to resolve issues
  • Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
  • Prepare, schedule, coordinate, and complete project assignments

Requirements


  • Experience with Microsoft Products including Windows Desktop, Server and Microsoft 365
  • Experience with Active Directory
  • Experience with virtualization platforms including VMware, Hyper V, Citrix, RDS
  • Experience with network troubleshooting/configuration, including advanced skill in configuration of managed switches and firewalls
  • Excellent time management skills.
  • Ability to problem-solve.
  • Excellent verbal and written communication skills
  • Strong multitasking abilities
  • Analytical and critical thinking skills
  • Ability to work under pressure and complete tasks in a timely manner
  • Requires self-direction, tact, diplomacy, and a clear courteous and professional manner when dealing with clients.
  • Availability for occasional travel to client sites including overnight stays.


Qualifications:


  • Associate or bachelor's degree in IT, computer science, or a related field is preferred
  • Minimum 3-year hands on experience in a technical role or related working technical experience
  • Minimum 3-year hands on experience with software and hardware troubleshooting ex: firewalls, switches, servers, wireless, desktops, laptops, email technologies, mobile devices.
  • Network+, Security+, CCNA, MCP, MCSA,Azure, Microsoft 365, and Dynamics 365 preferred.
  • Experience with MAC iOS a plus

Benefits


  • Health, Dental, Vision, and Prescription insurance
  • Short-term and long-term disability benefits
  • 401K
  • Flexible Spending Accounts
  • Company provided Life Insurance
  • Paid Vacation, Sick Leave and Holidays

Required Skill Profession

Other General


  • Job Details

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Unlock Your Field Support Potential: Insight & Career Growth Guide


Real-time Field Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Field Support in Temple, Texas, United States, highlighting market share and opportunities for professionals in Field Support roles.

70675 Jobs in United States
70675
229 Jobs in Temple, Texas
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Download Field Support Jobs Trends in Temple, Texas and United States

Are You Looking for Field Support Engineer (On Site) Job?

Great news! is currently hiring and seeking a Field Support Engineer (On Site) to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at McLane Intelligent Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Field Support Engineer (On Site) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Temple Texas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Field Support Engineer (On Site)?

Key qualifications for Field Support Engineer (On Site) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Field Support Engineer (On Site)?

To improve your chances of getting hired for Field Support Engineer (On Site), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Field Support Engineer (On Site) Job Success

McLane Intelligent Solutions interview tips for Field Support Engineer (On Site)

Here are some tips to help you prepare for and ace your Field Support Engineer (On Site) job interview:

Before the Interview:

Research: Learn about the McLane Intelligent Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Field Support Engineer (On Site) interview at McLane Intelligent Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the McLane Intelligent Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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