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Field Support Representative Job Opening In San Francisco California – Now Hiring DSI Systems


Job description

DSI Systems Inc.

has an immediate opening for a Field Support Representative.

The Field Support Representative (AT&T) plays a critical role in ensuring consistent, high-quality retail execution across assigned locations.

This role is primarily focused on daily in-store visits, maintaining brand standards for AT&T, supporting retail staff, and capturing field-level insights.

Representatives are the frontline ambassadors of AT&T in the field, ensuring that every store visit drives operational excellence and customer readiness.


At DSI, our culture is built on a foundation of teamwork, accountability, and a commitment to field excellence.

We believe in empowering our Field Support Representatives to build strong relationships with store management, deliver exceptional customer experiences, and uphold the highest standards of merchandising and retail execution.

Our team thrives on collaboration, continuous improvement, and a shared passion for representing the AT&T brand with integrity and professionalism.


What You'll Be Doing


  • Conduct daily visits to assigned retail locations to ensure compliance with merchandising, signage, and promotional standards for AT&T.
  • Observe and provide feedback on seller interactions and customer engagement.
  • Build and maintain strong relationships with store management and retail associates.
  • Support and train store staff on AT&T product knowledge and customer experience best practices.
  • Ensure merchandising standards are met, including AT&T signage, displays, and inventory placement.
  • Monitor and report on store conditions, inventory, and promotional execution using mobile field tools.
  • Identify and escalate operational issues, customer experience gaps, or training needs to leadership.
  • Participate in territory planning, route optimization, and visit frequency adjustments based on store performance.
  • Attend regional team calls, training sessions, and field events as needed

Additional Responsibilities


  • Adhere to supplier policies and procedures
  • Act as a role model within and outside supplier
  • Maintains a positive and respectful attitude
  • Consistently report to work on time and is prepared to perform duties of the position
  • Visit a minimum of 5 stores a day
  • Manage all expenses effectively stay within budget
  • Ensure the timely completion of various administrative responsibilities and other duties as assigned

Requirements


  • 1–3 years of experience in field operations, retail support, or territory management.
  • Strong interpersonal and communication skills with a service-oriented mindset.
  • Highly organized and self-motivated, with the ability to manage a daily route independently.
  • Proficient in using mobile apps and reporting tools for field documentation.
  • Reliable transportation and flexibility to travel within the assigned territory

Preferred Skills


  • Experience in wireless, telecom, or consumer electronics retail environments.
  • Familiarity with field reporting platforms like Repsly or Salesforce.
  • Bilingual (Spanish/English) is a plus.

Benefits


  • Annual salary of $70,000
  • Paid Vacation and Sick Time
  • Medical, Dental & Life insurance are available on the first day of the month following your first day of employment - no extended waiting period to enroll!
  • 401k Plan
  • Employee Profit Sharing Program
  • Potential for career growth - we prefer to promote from within!
  • Ongoing training and development
  • 50% AT&T wireless discount
  • Mileage reimbursement
  • Paid training

Required Skill Profession

Other General


  • Job Details

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Unlock Your Field Support Potential: Insight & Career Growth Guide


Real-time Field Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Field Support in San Francisco, California, United States, highlighting market share and opportunities for professionals in Field Support roles.

70433 Jobs in United States
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1662 Jobs in San Francisco, California
1662
Download Field Support Jobs Trends in San Francisco, California and United States

Are You Looking for Field Support Representative Job?

Great news! is currently hiring and seeking a Field Support Representative to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DSI Systems adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Field Support Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in San Francisco California. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Field Support Representative?

Key qualifications for Field Support Representative typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Field Support Representative Job Success

DSI Systems interview tips for Field Support Representative

Here are some tips to help you prepare for and ace your Field Support Representative job interview:

Before the Interview:

Research: Learn about the DSI Systems's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Field Support Representative interview at DSI Systems, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DSI Systems's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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