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Urgent! Fraud Analytics and Innovation Lead Analyst - Authentication Strategy Job Opening In Richmond – Now Hiring Bank of America
Description
:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth.
This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
Join us!
Job Summary:
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards.
Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives.
Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,.
Risk, Product, etc.).
Are you a strategic and analytical thinker who wants the chance to have a real impact on the business?
Are you fascinated by fraud activity in a quickly evolving world and finding ways to prevent it?
We are investing in world-class solutions to protect our clients from fraud and searching for the right analytic leader to help drive that transformation!
Our team (Fraud Strategic Enablement) is tasked with driving the strategy, design, and execution of the next-generation of fraud controls to protect our clients.
We are investing heavily in new capabilities and have built a strong team of seasoned fraud leaders and industry experts to lead the programs.
We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication Strategy and drive the transformation agenda and roadmap.
This is a broad, high visibility role that offers great opportunities to influence “what” and “how” we deploy strong best-in-class capabilities to protect the bank’s and our clients’ money.
Responsibilities:
Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights
Partner across organization lines including Fraud Strategy, Technology, Risk & Compliance in the development of IVR & Contact Center authentication strategy and roadmap.
Ability to translate complex findings into clear, actionable recommendations for key stakeholders
Leverage insights from data & analytics, industry forums, and channel partners to identify and drive new ideas on improving customer experience, operational efficiency, and reducing fraud risk.
Develop compelling vision and data driven business cases for transformation initiatives.
Lead efforts to prioritize investments in IVR & Contact Center authentication capabilities.
Build and maintain a coalition of executive leaders and process owners to develop and drive the IVR & Contact Center authentication agenda.
Facilitate regular routines for stakeholders and senior executives.
Build and lead cross-functional teams to solve complex, high impact business problems.
Develop and oversee the execution of the IVR & Contact Center authentication roadmap.
Develop integrated scorecard to monitor authentication performance and stability of IVR & Contact Center channel.
Analyze performance to identify and address emerging trends.
Required Qualifications:
4-year college degree in quantitative field
Minimum 3 years’ experience in analytics and managing risk.
Experience conducting fundamental analysis to understand and quantify key economic drivers.
Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
Track record of being able to break complex problems down and develop a clear strategy / action plan.
Ability to identify high value opportunities.
Experience influencing organizations and senior leadership to take action on identified opportunities.
Strong communication skills / ability to explain nuanced topics at right approach and level of detail to influence an audience.
Proven track record of working across organizational lines to successfully drive projects from idea to execution.
Desired Qualifications:
Experience in Interactive Voice Response / Contact Center analytics.
Prior experience in developing policy and/or technology requirements for initiatives.
Familiarity with analysis tools like SAS/SQL with analytical and strong problem-solving skills.
Experience coaching and/or managing a team of analysts.
Skills:
Analytical Thinking
Business Analytics
Data and Trend Analysis
Fraud Management
Problem Solving
Collaboration
Innovative Thinking
Monitoring, Surveillance, and Testing
Presentation Skills
Risk Management
Data Visualization
Interpret Relevant Laws, Rules, and Regulations
Issue Management
Oral Communications
Written Communications
Shift:
1st shift (United States of America)Hours Per Week:
40Pay Transparency details
US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NY - New York - 1114 Avenue Of The Americas - Grace (NY1544)Pay and benefits informationPay range$148,900.00 - $165,300.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan.✨ Smart • Intelligent • Private • Secure
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Unlock Your Fraud Analytics Potential: Insight & Career Growth Guide
Real-time Fraud Analytics Jobs Trends in Richmond, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Fraud Analytics in Richmond, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 13303 jobs in United States and 127 jobs in Richmond. This comprehensive analysis highlights market share and opportunities for professionals in Fraud Analytics roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Bank of America is currently hiring and seeking a Fraud Analytics and Innovation Lead Analyst Authentication Strategy to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Fraud Analytics and Innovation Lead Analyst Authentication Strategy Jobs Richmond.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Bank of America adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Fraud Analytics and Innovation Lead Analyst Authentication Strategy Jobs United States varies, but the pay scale is rated "Standard" in Richmond. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Fraud Analytics and Innovation Lead Analyst Authentication Strategy typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Fraud Analytics and Innovation Lead Analyst Authentication Strategy interview at Bank of America, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Bank of America's products or services and be prepared to discuss how you can contribute to their success.
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