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Front Desk Agent Job Opening In Miami – Now Hiring KW Property Management & Consulting


Job description

The front desk team member will value all residents and guests and be committed to providing information and resources to have a meaningful visit.

This is a key employee liaison between all guests of the community and the residents which provides exceptional customer service.

Duties and Essential Functions


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Greet all guests in a standing upright position as they enter the community maintaining the highest quality of customer service.

  • Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.

    All “check-in” policies and procedures must be followed without any exceptions.
  • Coordinate with office administrative staff to maintain and update all unit owner information in computer database.

  • Utilize proper phone etiquette for all incoming and outgoing phone calls made to residents.

    All calls should be clear and in a professional manner.

  • Report any violations of the Rules and Regulations that are noticed at any time.

  • Observe precautions required to protect Residents, guests and property, and report damage, theft, and found articles to supervisors.

  • Maintain the “key” control system and assure that all keys are locked and accounted for at all times.

  • Be familiar with the fire alarm system operations and report all incidents to management.

  • Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.
  • Follow all standards policies and procedures with regards to emergency response by coordinating with Management, Chief Engineer, or Fire Rescue / Police services.

  • Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

  • Report any and all maintenance items which include, but is not limited to, burned out lights, leaks, broken equipment to the Association office daily.

  • Perform the role of valet attendant as required based on shift schedules.
  • Work Environment
    The working environment will be indoor and will require team member to sit and stand frequently.

    Low to moderate noise level in the workplace


    Physical Demands
    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


    The employee is occasionally required to sit, stand, reach, lift, bend, kneel, stoop, climb, push and pull items weighing 30 pounds or less.

    The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

    Ability to detect auditory and/or visual emergency alarms.

    Noise level in the work environment is usually low to moderate.


    Position Type/Expected Hours of Work
    Days and hours of work will be determine at the property.

    This schedule may change to accommodate the business needs of the property.



    Required Education and Experience

  • High school diploma or GED; some college preferred

  • Must be familiar with using computer software to perform various tasks, and must demonstrate organizational skills, excellent interpersonal skills and strong communication skills

  • Minimum six months related experience and/or training.

  • Previous work experience in the in a high-rise property setting is highly desired.

  • Valid Drivers License 
  • Position Supervision
    Employee reports directly to the department supervisor and/or the Association Manager of the community.


    Other Duties
    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

    Duties, responsibilities and activities may change at any time with or without notice.

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Front Desk Potential: Insight & Career Growth Guide


    Real-time Front Desk Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Front Desk in Miami, United States, highlighting market share and opportunities for professionals in Front Desk roles.

    14905 Jobs in United States
    14905
    106 Jobs in Miami
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    Download Front Desk Jobs Trends in Miami and United States

    Are You Looking for Front Desk Agent Job?

    Great news! is currently hiring and seeking a Front Desk Agent to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KW Property Management & Consulting adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Front Desk Agent Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Miami. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Front Desk Agent?

    Key qualifications for Front Desk Agent typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Front Desk Agent?

    To improve your chances of getting hired for Front Desk Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Front Desk Agent Job Success

    KW Property Management & Consulting interview tips for Front Desk Agent

    Here are some tips to help you prepare for and ace your Front Desk Agent job interview:

    Before the Interview:

    Research: Learn about the KW Property Management & Consulting's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Front Desk Agent interview at KW Property Management & Consulting, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KW Property Management & Consulting's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

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