Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Front Desk Agent.
United States Jobs Expertini

Urgent! Front Desk Agent Job Opening In Williams – Now Hiring Sms Lodging Llc



Job description

Benefits/Perks


  • Flexible Scheduling

  • Career Advancement Opportunities 

  • Competitive Compensation


Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests.

The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments.

Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately.

The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.

Your goal is to provide guests with an exceptional customer service experience.



Responsibilities: 

  • Monitor the maintain knowledge of hotel operations and activities

  • Take reservations and answer questions via phone, email, and in-person

  • Build rapport with guests and identify their needs through friendly conversation and open-ended questions

  • Describe the features and amenities of guest rooms

  • Ensure compliance with health and quality standards



Qualifications

  • Friendly and outgoing personality

  • Familiarity with hospitality industry standards

  • Proficient in English; knowledge of other languages is a plus

  • Computer literacy

  • Able to resolve issues with a customer-focused orientation

  • Able to lift 30 pounds

 



Required Skill Profession

Information And Record Clerks



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Front Desk Potential: Insight & Career Growth Guide