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Urgent! Front Desk Clerk Job Opening In Mayetta – Now Hiring Prairie Band Casino & Resort



Job description

Handles all transactions at the front desk in an efficient and friendly manner while ensuring guest satisfaction.

ESSENTIAL DUTIES AND Responsibilities:

  • Handles all guests interactions in a courteous and friendly manner
  • Completes guest check-in and check-out procedures to include room assignments and reassignments as needed
  • Secures payment for accommodations and gives proper change when required
  • Handles special requests in a manner that ensures guest satisfaction
  • Makes reservations and handles cancellations
  • Answers incoming guest phone calls and transfer appropriately
  • Maintains a clean and orderly working environment including both the front desk area and hotel lobby
  • Functions as Telecommunications Service Agent, Gift Shop Attendant or RV Park Attendant when assigned
  • Perform training duties as assigned
  • Adheres to professional appearance standards as outlined in the Prairie Band Casino & Resort Team Member Handbook
  • Must meet attendance guidelines as outlined in the Prairie Band Casino & Resort Team Member Handbook
  • Adheres to regulatory, departmental and company policies in an ethical manner and encourages other to do the same
  • Other duties as assigned
  •  KNOWLEDGE, SKILLS, AND EXPERIENCE:

    Required

  • Must be 18 years of age
  • High School diploma or GED
  • Excellent written and verbal communication skills
  • Ability to work well with team members, as an individual and with supervisory staff
  • A record of satisfactory performance and reliability in all prior and current employment
  • Preferred

  • Experience in hospitality industry
  • Prior cash handling experience
  • One year of experience in a customer service related field
  • PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

  • Physically mobile with reasonable accommodations
  • Able to bend, reach, kneel, twist and grip items while working at assigned area
  • Respond to visual and aural cues
  • Must be able to read, write, speak, and understand English
  • Able to maintain a flexible schedule to include various shifts, weekends, and holidays
  • Operate in mentally and physically stressful situations
  • Able to stand and walk for 7-8 hours with breaks
  • Must be able to meet the level three or medium work requirements based on the Department of Labor Dictionary of Titles: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly
  •  Indian Preference Exercised

    Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary.

    As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended.

    This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.


    Required Skill Profession

    Information And Record Clerks



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      Unlock Your Front Desk Potential: Insight & Career Growth Guide


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