Urgent! Front Desk Receptionist Job Opening In Wilmington – Now Hiring East Carolina Anesthesia Associates
Description
Job title: Front Desk Receptionist
Location: Regional ECPC Pain Clinic
Status: Full-Time, Non-Exempt
Department: ECPC Pain Clinics - Administrative
Reports to: Practice Manager, ECPC Pain Clinic
Job Supervisory Responsibilities: None
Job Summary:
The Front Desk Receptionist is the first person to acknowledge and greet the patient upon their entrance to the clinic, so a professional and friendly attitude is essential for this role.
The receptionist will complete various duties throughout the front desk area that includes but is not limited to answering phone calls, checking in patients, verifying insurance, and processing payments.
The Front Desk Receptionist will:
Duties/Responsibilities:
● Answer all incoming calls professionally and with a courteous and friendly attitude; assesses callers needs and directs to appropriate personnel.
● Pages clinic personnel as appropriate, and obtains and communicates messages in an accurate and timely manner.
● Check the patients in and out.
● Verify insurance and patient financial responsibility.
● Obtain authorizations for procedures as needed.
● Schedule new patients and return appointments in the computer system in accordance with physician and/or office guidelines.
Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel.
● Utilize eClinicalWorks Electronic Medical Record (EMR) system to obtain or document patient information.
● Obtain and enter all authorization and correspondence relating to referrals in patients charts and computers.
● Schedule outpatient appointments/testing and hospital admissions upon request.
● Collect co-pays or other payments at time of visit.
● Provide patients with accurate and legible appointment cards.
Document no shows in patient's chart for missed visits.
● Reschedule any missed appointments and conducts follow-up with patients who may have missed their appointment.
● Abide by patient confidentiality regulations to protect the patient and clinic/practice and adheres to HIPAA regulations.
● Prepare correspondence, memos, forms, and other typing as requested by the supervisor.
● Maintain composure when dealing with difficult situations.
● Perform other duties as assigned.
Education and Experience:
● High school diploma.
● Two years’ medical front desk receptionist experience required.
● Knowledge of medical terminology and insurance verification.
● Knowledge of prior authorizations and referral management is preferred.
● Proficient with EMR.
Required Skills/Abilities:
● Ability to communicate and collaborate effectively with staff, physicians, and external customers.
● Strong ability to multi-task and move from one project to another.
● Works to resolve problems or determines an appropriate course of action in a timely manner.
● Strong time management, follow-through, and organizational skills.
Work Environment/Physical Requirements:
● Work performed in an office environment.
● Involves frequent contact with patients, physicians, and medical office staff.
● Work may be stressful at times.
● Interaction with others is frequent and often disruptive.
● Requires long periods of standing and walking.
● Physical activity can be irregular and fast-paced regularly.
● Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment.
● Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
● Must be able to lift 50 pounds with no assistance.
ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status.
This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.
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Unlock Your Front Desk Potential: Insight & Career Growth Guide
Real-time Front Desk Jobs Trends in Wilmington, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Front Desk in Wilmington, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 23604 jobs in United States and 42 jobs in Wilmington. This comprehensive analysis highlights market share and opportunities for professionals in Front Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! East Carolina Anesthesia Associates is currently hiring and seeking a Front Desk Receptionist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Front Desk Receptionist Jobs Wilmington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at East Carolina Anesthesia Associates adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Front Desk Receptionist Jobs United States varies, but the pay scale is rated "Standard" in Wilmington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Front Desk Receptionist typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Front Desk Receptionist interview at East Carolina Anesthesia Associates, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the East Carolina Anesthesia Associates's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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