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Urgent! Front Office Manager Job Opening In Charlotte – Now Hiring PT Solutions



Job description

As Front Office Manager, you will facilitate and supervise the daily front office operations for the local clinics.

The Front Office Manager will have an average of 10 clinics and will be responsible for all District Front Office Supervisors, SPSCs, PSCs and Scheduling and Referral Coordinators.

This position will focus on district front office engagement, environment, and staff performance.

Employee will share the mission and values of PT Solutions.

SUCCESS LOOKS LIKE

  • Ability to perform at or above budgeted metrics for visits and evaluations
  • Works closely with Operations and Administrative Leaders
  • Act as a hiring manager for all open front office positions
  • Job is to be performed in clinics by spending time in every district, 2x per month with meaningful presence by interaction with patients and staff
  • Provide coaching that focuses on district front office performance to Referral Management, POC adherence and Customer Service expectations
  • Accountable for education region on front office process updates
  • Monitor KPI performance of every clinic regularly.

    Accountable for all front office KPI’s
  • Manage front office labor and schedules
  • Provide coaching to Front Office Supervisors to people manager
  • Participate in side – by – side mentoring or coaching of staff struggling and matching high performers with mentees for side by side opportunities
  • Perform other duties or special projects as assigned
  •  BENEFITS

  • Competitive compensation with ability to earn performance-based incentivesFoster a positive work environment by living clinically through PT Solutions core valuesProfessional development and career progression Fitness incentive, insurance benefits, employee assistance program, 401k and profit sharing, and PTO package to include employee illness bank (EIB) accrual
  • EXPERIENCE & SKILLS 

  • PT Solutions requires at minimum, a High School or GED diploma.

    Submission of diploma for the highest level of education obtained will be required.
  • Keyboarding skills, with the ability to type 45 words per minute preferred.
  • Strong interpersonal, oral (including telephone skills) and written communication skills.

  • Good organization skills and an ability to prioritize to meet deadlines.
  • Proficiency in Microsoft Word, Excel, Window-based applications.

  • Excellent communication and relationship-building skills.

  • Complete understanding of medical reimbursement and technology.
  • Knowledge of basic bookkeeping and accounts receivable principles including basic working knowledge of all standard office equipment.
  • Must have demonstrated skill in prioritizing daily responsibilities and crises to handle a heavy workload
  • Must be able to work successfully in a fast-paced environment.
  • Strong customer service skills.
  • Knowledge of federal and state employment laws and regulations.
  • Pay Range

  • $47,000-$51,000 per year
  • Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
  • Schedule

  • Full-time Mon-Fri

  • Required Skill Profession

    Other Management Occupations



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      Unlock Your Front Office Potential: Insight & Career Growth Guide


    • Real-time Front Office Jobs Trends in Charlotte, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Front Office in Charlotte, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 24678 jobs in United States and 161 jobs in Charlotte. This comprehensive analysis highlights market share and opportunities for professionals in Front Office roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Front Office Manager Job?

      Great news! is currently hiring and seeking a Front Office Manager to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PT Solutions adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Front Office Manager Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Charlotte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Front Office Manager?

      Key qualifications for Front Office Manager typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Front Office Manager Job Success
      PT Solutions interview tips for Front Office Manager

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the PT Solutions's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Front Office Manager interview at PT Solutions, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the PT Solutions's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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